Lead Monitor Graveyard Shift

We need to output HTML fragment with sections: About Us? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Content: - About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. - PAY RATE: $20.90 - $22 Per Hour - BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. - Job Summary And Purpose: The Lead Monitor I will arrange, coordinate, supervise, mentor, and oversee the Monitors’ efforts to provide security of the program premises, and safety for program clients, visitors and employees. The Lead Monitor I shall provide Safety Training to the Monitor staff, and provide ongoing safety oversight. The Lead Monitor I performs Monitor duties on behalf of program clients/participants, as well as leading and training Monitors. Driving ability preferred. - Duties And Responsibilities: (list many items) - Essential Ability Acknowledgement: Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. - ESSENTIAL DUTIES: (list similar to duties but maybe repeated) - MANDATED REPORTER: As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. - Qualifications: REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. - EDUCATION: One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement. OR Complete Careers for a Cause (C4C) within 60 days of hire. Within 30 days of hire, must successfully complete VOALA safety training. - EXPERIENCE: One year in the general security field, and/or social services / human services, and/or customer service experience. - PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws. Experience in a group residential setting is preferred. Experience serving the homeless is preferred. Related experience in a mental health or substance abuse treatment setting, or other group residential program. Database familiarity Clean driving record to be insurable by VOALA insurance - Then EEO boilerplate: Volunteers of America is an Equal Opportunity employer... (should be removed as boilerplate). Also E-Verify etc (remove). We need to produce sections: maybe About Us (though they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use other headings if appropriate? They said use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings where applicable. The posting includes About Us (organization description). Could map to "About the role"? Actually "About the role" is more about job summary. But we have "Job Summary And Purpose". Could map to "About the role". Or we could use "About Us" but they didn't list that as example; but they said e.g., not exclusive. Probably we can use "About the role" for job summary. For organization description maybe we could put under "About the role" as well? Or we could create a separate section like "About the organization" but not in list; but they said prefer few substantive sections over many thin ones. Might combine About Us and Job Summary into one section? But they want headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay and Benefits explicitly. We have Responsibilities (duties). We have Requirements (qualifications). We have Qualifications (maybe same as Requirements?). Actually they differentiate Requirements and Qualifications; but we can combine? The instruction: Use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have sections for each if content exists. We have: - About the role: could include Job Summary And Purpose plus maybe About Us? But About Us is organization description, not role. Could still be part of About the role? Might be okay. - Responsibilities: Duties And Responsibilities list. - Requirements: maybe the mandatory qualifications (fingerprint clearance, background check, ability to work under stress, education, experience). Could be Requirements. - Qualifications: maybe Preferred Qualifications. - Skills: maybe not explicitly listed; we could omit if no specific skills section. - Benefits: we have benefits. - Pay: we have pay rate. - Schedule: not mentioned; we should not create schedule section. We must not include boilerplate like EEO, E-Verify. We must preserve all substantive information; not invent or summarize away detail. So we need to keep all details from the posting, but we can format them as lists or paragraphs. We need to avoid duplication: there is duplicated content between Duties And Responsibilities and ESSENTIAL DUTIES (they repeat). We should preserve all substantive information but not duplicate lines? The instruction: Remove duplicated lines. So we should deduplicate. We need to extract the duties list and ensure we include each unique duty. Let's parse duties: From "Duties And Responsibilities" paragraph (looks like a run-on sentence with many items separated by periods). Let's break down: - Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week. - Train Monitors in program operations, safety, and security expectations and procedures. - Oversee operations for safety practices, provide ongoing safety leadership. - shelter Security SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises. - BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. - Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed. - SHELTER SAFETY: While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. - Know location of fire exits, be prepared to assist participants in case of any emergency. - Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. - Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons. - ASSET PROTECTION: As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor. - Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons. - ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first. - CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. - Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational - Assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events. - DRIVING TASKS (for licensed Monitors): Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities - Assists passengers in securing wheelchairs, car seats and other mobility devices - Ensures safety of passengers, operates vehicle in safe manner at all times - Maintains trip records as well as mileage and gasoline usage records - Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs - Inputs required data to computer systems and logs - Other duties that may arise to support program goals. Then later "ESSENTIAL DUTIES:" list similar but shorter: - TRAIN, SUPERVISE AND SCHEDULE MONITORS - SHELTER SECURITY. - Monitor Shelter entrance - Screen bags and persons entering shelter - Patrol premises as scheduled - SHELTER SAFETY - Monitor Clients; conduct room checks; report violations of rules - While patrolling continuously observe for safe operations/conditions, report safety concerns - ASSET PROTECTION - Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons - CLIENT/PARTICIPANT SUPPORT, including driving tasks if licensed - Other duties as required and may be subject to change - ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. We need to deduplicate. We'll combine into a single responsibilities list with unique items. Let's extract unique duties: 1. Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week. 2. Train Monitors in program operations, safety, and security expectations and procedures. 3. Oversee operations for safety practices, provide ongoing safety leadership. 4. Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons at shelter entrance to guard against theft and maintain security of premises. (Shelter entrance monitoring) 5. Search all participants’ person and belongings being brought into the shelter each time a participant enters (bag & person screening), treating each participant with equal dignity and professionalism.