Lead Medical Supply Delivery and Installation Technician

Location: 5104 Chin Page Rd, Durham, NC 27703

Schedule

Facility operates 7 days per week, 8:00 AM - 10:00 PM, including holidays. 36 to 40 hours weekly, with overtime as required to meet organizational demands. Shifts will include at minimum one weekend day.

Pay

$23.50 per hour

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

About the Role

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, Velocare, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to customer locations. Other functions include receiving, picking, packing, transporting (with fleet vehicle), deliveries, and inventory management tasks.

Join a team that is fast-paced, people-oriented, values integrity, and is growing nationally.

Responsibilities

• Monitor productivity, adhere to budgetary guidelines, and work to meet Depot objectives and Velocare operational goals while maintaining quality standards.
• Conduct deliveries to customer locations (primarily the home of the hospital patient), conduct proof of delivery, technology setup, medical products/equipment placement, and notify delivery status. Provide leadership and training to other depot personnel in the same function.
• Serve in a Monday through Friday role, including weekend shifts and evening coverage as required, pursuant to scheduling by the Depot Supervisor.
• Communicate effectively with management and other leaders to deliver timely and accurate information.
• Ensure updating and completion of daily, weekly, and periodical depot tasks such as cycle counts, equipment cleaning, van maintenance, product shipments, technology troubleshooting, temperature monitoring and recording, order dispatching, inventory tracking spreadsheets, work order accuracy, kit building, and all required documentation.
• Oversee and maintain the accuracy of inventory levels, including tasks such as cycle counts, processing incoming product requests, identifying discrepancies, executing inventory control procedures, training team members, and ensuring compliance with company policies regarding inventory management.
• Collaborate with Depot Supervisor to ensure quality service is provided to customers and ensure prompt follow-through on customer correspondence, complaints, and inquiries related to shipment of medical product, service, and quality issues while maintaining stock-on-hand.
• Contribute towards Velocare innovation to improve the quality of service to customers.
• Identify opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness.
• Play a key role to help meet Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State, and local authorities.
• Coordinate maintenance of equipment and vehicles, guiding both preventive maintenance and coordinating all necessary repairs, with guidance from Depot Supervisor.

Requirements

• 1-2 years related experience, preferred
• Leadership skills
• Strong communication skills
• Self-motivated team player who can also work independently and with minimal direction
• Strong knowledge of Microsoft Office products
• Healthcare experience beneficial
• Must hold a valid driver's license and have a good driving record
• Ability to lift containers weighing up to 75 pounds
• Subject to customer requirements, vaccinations (including Influenza, MMR, and Hepatitis B) or a legitimate accommodation, will be required.

Expectations at This Level

• With direction from Depot Supervisor, coordinate the daily activities of operations or business support staff in a positive and proactive manner.
• Administers and executes policies and procedures.
• Ensures employees operate within guidelines.
• Working knowledge that decisions and actions have a direct impact on work unit operations and Velocare customers.
• Frequently interacts with company leadership, customers, and peer groups at various levels.
• Interactions normally involve information exchange and basic problem resolution.