Lead Medical Secretary
Brown University Health · Providence, RI · 1 mo ago
Healthcare$20.96–$34.61/hrFull-time
Responsibilities
- Captures patient registration, scheduling, insurance verification, and front desk staff coverage
- Promotes continuous quality improvement in patient services and practice workflow
- Allocates, trains, and resolves issues for front desk staff
- Answers phones, schedules appointments, checks patients in and out, and coordinates specialist appointments
- Collects patient balances, copays, and credit cards at time of service
- Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
- Achieves NCQA, ACO, Meaningful Use quality measures and other clinical quality improvement initiatives
- Assists patients with Kiosk sign-in
- Maintains and orders administrative supplies to ensure proper inventory
- Complies with OSHA and DOH standards
- Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ information
- Provides superior customer service and outstanding patient care
- Attends meetings and workshops related to current position and office workflows
- Performs other miscellaneous job-related duties as assigned
Qualifications
Minimum qualifications include:
- Pay Range: $20.96-$34.61
- Location: Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903
- Work Type: M-F, 8am-4:30pm
- Work Shift: Day
- Daily Hours: 8 hours
- Driving Required: No