Lead Medical Receptionist

About the role

The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued.

Responsibilities

• Assist with check-ins and check-outs, providing an exceptional patient experience.
• Register patients, manage wait times, and make the reception area warm and inviting.
• Handle forms and payments, gather and double-check patient info, and ensure everything is ready for the next visit.
• Schedule appointments, maintain records, and ensure a seamless experience for patients and providers.
• Support the smooth operation of the clinic by handling various administrative tasks.

Qualifications/Experience

• A high school diploma or equivalent (GED).
• Two years of medical receptionist experience preferred.

What We Value

• Fun - Create an engaging and positive environment.
• Common Sense - Take a practical, thoughtful approach to patient care and clinic operations.
• Integrity - Uphold the highest standards of professionalism, ethics, and trust.
• Excellence - Commit to delivering top-tier patient care and service.
• Determination - Tackle challenges with solutions and strive for continuous improvement.
• Teamwork - Support one another to provide the best outcomes for our patients.

What We Offer

• Great benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
• Great vision, dental, and supplemental insurance options.
• 401(k) with company matching.
• Employee discounts.
• HSA and FSA.
• Tuition assistance.
• Certification reimbursement.
• Free skin care.
• Generous time off.
• Growth opportunities.
• The chance to be part of a purpose-driven organization taking patient care to the next level.