Lead Receptionist- Medical Office

Reception Responsibilities and Skills

• Vibrant personality and professional presence.
• Skills:
• Leadership Skills
• Customer Service for front desk and phone reception.
• Data Entry / EMR Systems
• Attention to Detail
• Money Collection

Reception Responsibilities

• Patient Registration: Check-in, Obtain/Update Signed Patient Forms, Obtain Insurance Cards and enter/update in EMR System, collecting co-payments, deductibles, and any other patient owed account balance at both check-in and check-out check-out
• Answering our scheduling line, appointment scheduling
• Other duties as assigned.

Lead Responsibilities

• Training New Hires
• Create Weekly Staff Schedules for Reception Team
• Manage Coverage for Staff Call Outs
• Ensure work ques are being completed by the department in a timely manner
• Build Provider Schedule in EMR System
• Auxiliary support for Reception Manager with implementation of policies and procedures
• Other duties as assigned.

Qualifications

• Minimum of a high school degree or equivalent required.
• Some lead experience is preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retailer plan
• Vision insurance

Schedule

Monday to Friday