Lead Medical Coordinator

About the role

Bethany Christian Services is a nonprofit organization that works to ensure children are safe, loved, and connected through family. They strengthen families, support foster care and adoption, and walk alongside refugees with compassion. The Lead Medical Coordinator position plays a crucial role in carrying out their Christian mission.

Responsibilities

• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance.
• Develop and maintain policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.
• Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatric, adolescent care and migrant health.
• Schedule and transport youth to all medical appointments within allotted timeframe.
• Maintain and manage medical files in UC Portal and ensure all records are updated.
• Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients.
• Provide resources and reports upon discharge.
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR.
• Reconcile and address all billing errors to ensure accurate billing with no profit loss.
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• Periodically travel to health care provider facilities to build positive working relationships and transport clients.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Requirements

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• Licensed Registered Nurse (RN) with a bachelor’s degree, OR higher health-related qualification (e.g. Physician Assistant, Nurse Practitioner).
• Bilingual Spanish/English fluency, preferred.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Able to work independently and exercise a high level of confidentiality.
• Must be reliable with time sensitive deadlines and tasks.
• Work well under pressure and adaptable to change.
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident.
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Exhibit integrity and good moral character to provide appropriate care.
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: TDaP or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.

Qualifications

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul.
• Access to training, professional development, and career growth opportunities.
• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Grossly generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer paid long-term disability and group term life insurance.

Benefits

• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Grossly generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer paid long-term disability and group term life insurance.

Pay

The pay range for this role is $60,461 - $75,576/year based on experience.

Schedule

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.