Lead Medical Case Manager
Lead Medical Case Manager
. We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We must preserve all substantive information; do not invent or summarize away detail.
We need to decide sections:
- About the role: could include intro paragraph and "Make a Difference Behind the Mission" paragraph.
- Responsibilities: the "What You'll Do" list.
- Requirements: maybe combine "Who You Are" traits? Or maybe "Qualifications Required" as Requirements. But we have both Qualifications Required and Preferred. Could treat Qualifications Required as Requirements, and Preferred as maybe Skills? But better: Requirements = Qualifications Required (mandatory). Preferred = maybe "Preferred Qualifications". Could be a separate section but we need headings only if real specific content. We could have Requirements and Preferred Qualifications.
But the instruction list includes: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They expect us to possibly use Qualifications and Skills separate. However we can decide to combine.
We need to avoid thin sections. So maybe we have:
- About the role (intro + mission)
- Responsibilities (What You'll Do)
- Requirements (Qualifications Required + Education & Certifications Required + maybe Who You Are? Actually Who You Are is more about traits, could be Skills? But we can put Who You Are under Skills? Hmm.)
- Qualifications (Preferred) maybe.
- Skills (proficiency with software, typing, communication, etc.)
- Benefits (Why You'll Love It Here points: mission impact, schedule, on-site, telework, leadership latitude)
- Schedule (specific schedule details)
We must not create Pay section.
We must not create sections with filler like "commensurate with experience". Not present.
We need to ensure we don't create empty sections.
Let's extract details precisely.
Intro paragraph: "We are looking for individuals who want to join our team at Robins Air Force Base, Georgia. Apply now! Job Opportunity: Lead Medical Case Manager Location: Headquarters Air Force Reserve Command, Robins Air Force Base, Georgia Start Date: Upon Contract Award / Phase-In Completion Schedule: Full-time"
We can combine into a paragraph.
Make a Difference Behind the Mission paragraph: "Are you the person your team calls first when a case file gets complicated? Do you want your leadership to directly support the medical readiness of nearly 70,000 Air Force Reservists? French Consulting is seeking a Lead Medical Case Manager to run day-to-day case management operations for the Aerospace and Operational Medicine Division at Headquarters Air Force Reserve Command, Robins Air Force Base. You'll carry your own caseload while directing the team that keeps reservists medically ready to serve."
That's prose.
Responsibilities: list of duties from "What You'll Do". Let's extract each bullet:
- Lead our 15-person team and serve as the single point of contact for all AFRC support
- Process aeromedical and non-flying medical cases, updating case status in the Aeromedical Information Management Waiver Tracking System (AIMWTS), Electronic Case Tracking (ECT), and Physical Exam Processing Program (PEPP) as status changes
- Review case files submitted by Reserve Medical Units, the Aeromedical Consult Service, and Recruiting Services, confirming all required data is present before adjudication
- Provide quality assurance oversight on case dispositions completed by the Medical Case Manager team, catching errors before they reach the Government reviewer
- Escalate urgent cases and coordinate schedule evaluations with the Aeromedical Consult Service, the nearest Military Treatment Facility, and outside civilian providers
- Notify the Contracting Officer's Representative in writing of any staffing vacancy and the estimated time to fill it
- Provide courtesy notice to the Contracting Officer's Representative of any absence affecting the day's workflow, within 24 hours of the scheduled start time
- During onboarding, attend weekly transition meetings with the Government and lead your team's system-access coordination and shadowing schedule
- Schedule Co-Work and PTOC part-time personnel across the Medical Case Manager and Aeromedical Administrative Specialist teams to cover normal operations and any surge in casework.
That's a list.
Who You Are: paragraph describing traits:
"You lead by doing the work yourself first, not by delegating from a distance
You stay steady when a case file is incomplete and three people need it fixed by end of day
You communicate clearly with commanders, first sergeants, and Major Command staff, and you know when to escalate instead of guessing
You own a missed deadline instead of explaining it away."
That's prose but could be list. We'll treat as
maybe.
Qualifications Required: list:
- Demonstrated case-management/adjudication experience, including processing and managing physical exams and medical standards, gained in a military medical environment or an equivalent civilian aeromedical, occupational health, or disability evaluation system
- Working knowledge of, or demonstrated ability to rapidly acquire proficiency in, Air Force and DoD medical systems including AIMWTS, PEPP, Periodic Health Assessment programs, Joint Legacy Viewer, Management Internal Control Toolset, Salesforce, Moveit CIB, MyFSS, and BOMC KX
- Working knowledge of medical standards for retention, flying classes, Line of Duty determinations, and special operational duty, including the Aeromedical Waiver Guide and the Medical Standards Directory
- Basic knowledge of anatomy, physiology, and disorders of human body systems, plus working knowledge of medical terminology and ICD-10 coding
- Excellent customer service and oral and written communication skills, with the ability to translate complex medical and administrative instructions to a service member's level of understanding
- Proficiency with PDF software and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), plus proficient typing skills
- Able to obtain and maintain a favorable Tier 1 background investigation (National Agency Check with Inquiries) or equivalent
Preferred:
- Prior experience leading or supervising a case management, medical records, or medical administrative team
- Prior experience in a military or federal health care setting.
Education & Certifications Required:
- Bachelor's degree in nursing, social work, health administration, or a related field; or, in lieu of a degree, equivalent case-management/adjudication experience gained in a military or civilian medical-standards environment (per the PWS's domain-experience equivalency standard — no specific degree or license is mandated by the performance work statement)
- Demonstrated experience in a lead, supervisory, or team-coordination capacity within a case management, medical records, or medical administrative function
Desired (Active professional license or certification such as Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Certified Case Manager (CCM).)
We could treat Education & Certifications Required as part of Requirements or Qualifications. Since we have both Requirements and Qualifications headings, we could put Requirements = Qualifications Required + Education & Certifications Required (maybe combined). And Qualifications = Preferred + Desired (licenses). But we need to avoid duplication.
Better: Use Requirements for mandatory qualifications (including education). Use Qualifications for preferred qualifications. Use Skills for specific proficiencies (software, typing, communication). But we already have communication in qualifications. Might be overlapping.
Given the instruction list, we can choose to output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule.
We'll need to fill each with substantive content.
Let's define:
About the role: intro paragraph + mission paragraph.
Responsibilities: the What You'll Do list.
Requirements: combine Qualifications Required + Education & Certifications Required (maybe also Who You Are? but that's more traits). We'll keep Who You Are under Skills? Actually "Who You Are" describes personal attributes; could be considered Skills (soft skills). We'll put those under Skills.
Qualifications: Preferred qualifications (leadership experience, military/federal health care setting).
Skills: include both soft skills from Who You Are and technical proficiencies: PDF software, Microsoft Office Suite, typing, communication, ability to translate complex info, etc. Also maybe knowledge of medical terminology, ICD-10, anatomy, etc. But those are more knowledge than skills. However we can include them.
Benefits: from Why You'll Love It Here: mission impact, schedule details (but schedule we will separate), on-site with situational telework, leadership latitude. Also maybe mention "Full-time, Monday through Friday, 0800 to 1600 Eastern, with federal holidays and Air Force Family/Down Days off". That's schedule; we could put schedule details in Benefits or Schedule section. Since we have a Schedule section, we should put schedule specifics there. Benefits can include mission impact, on-site, situational telework, leadership latitude.
Schedule: Full-time, Monday through Friday, 0800 to 1600 Eastern, with federal holidays and Air Force Family/Down Days off.
We must not create Pay section.
Now ensure we don't repeat info. We'll need to be careful not to duplicate schedule in both Benefits and Schedule. We'll put schedule only in Schedule section.
Now craft HTML.
We'll need
About the role
then ...
. Possibly two paragraphs combined? Could be one containing both sentences.
Better to separate paragraphs: but we can combine.
Let's write:
About the role
We are looking for individuals who want to join our team at Robins Air Force Base, Georgia. Apply now! Job Opportunity: Lead Medical Case Manager Location: Headquarters Air Force Reserve Command, Robins Air Force Base, Georgia Start Date: Upon Contract Award / Phase-In Completion Schedule: Full-time.
Are you the person your team calls first when a case file gets complicated? Do you want your leadership to directly support the medical readiness of nearly 70,000 Air Force Reservists? French Consulting is seeking a Lead Medical Case Manager to run day-to-day case management operations for the Aerospace and Operational Medicine Division at Headquarters Air Force Reserve Command, Robins Air Force Base. You'll carry your own caseload while directing
for prose. We must preserve all substantive information; do not invent or summarize away detail. We need to decide sections: - About the role: could include intro paragraph and "Make a Difference Behind the Mission" paragraph. - Responsibilities: the "What You'll Do" list. - Requirements: maybe combine "Who You Are" traits? Or maybe "Qualifications Required" as Requirements. But we have both Qualifications Required and Preferred. Could treat Qualifications Required as Requirements, and Preferred as maybe Skills? But better: Requirements = Qualifications Required (mandatory). Preferred = maybe "Preferred Qualifications". Could be a separate section but we need headings only if real specific content. We could have Requirements and Preferred Qualifications. But the instruction list includes: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They expect us to possibly use Qualifications and Skills separate. However we can decide to combine. We need to avoid thin sections. So maybe we have: - About the role (intro + mission) - Responsibilities (What You'll Do) - Requirements (Qualifications Required + Education & Certifications Required + maybe Who You Are? Actually Who You Are is more about traits, could be Skills? But we can put Who You Are under Skills? Hmm.) - Qualifications (Preferred) maybe. - Skills (proficiency with software, typing, communication, etc.) - Benefits (Why You'll Love It Here points: mission impact, schedule, on-site, telework, leadership latitude) - Schedule (specific schedule details) We must not create Pay section. We must not create sections with filler like "commensurate with experience". Not present. We need to ensure we don't create empty sections. Let's extract details precisely. Intro paragraph: "We are looking for individuals who want to join our team at Robins Air Force Base, Georgia. Apply now! Job Opportunity: Lead Medical Case Manager Location: Headquarters Air Force Reserve Command, Robins Air Force Base, Georgia Start Date: Upon Contract Award / Phase-In Completion Schedule: Full-time" We can combine into a paragraph. Make a Difference Behind the Mission paragraph: "Are you the person your team calls first when a case file gets complicated? Do you want your leadership to directly support the medical readiness of nearly 70,000 Air Force Reservists? French Consulting is seeking a Lead Medical Case Manager to run day-to-day case management operations for the Aerospace and Operational Medicine Division at Headquarters Air Force Reserve Command, Robins Air Force Base. You'll carry your own caseload while directing the team that keeps reservists medically ready to serve." That's prose. Responsibilities: list of duties from "What You'll Do". Let's extract each bullet: - Lead our 15-person team and serve as the single point of contact for all AFRC support - Process aeromedical and non-flying medical cases, updating case status in the Aeromedical Information Management Waiver Tracking System (AIMWTS), Electronic Case Tracking (ECT), and Physical Exam Processing Program (PEPP) as status changes - Review case files submitted by Reserve Medical Units, the Aeromedical Consult Service, and Recruiting Services, confirming all required data is present before adjudication - Provide quality assurance oversight on case dispositions completed by the Medical Case Manager team, catching errors before they reach the Government reviewer - Escalate urgent cases and coordinate schedule evaluations with the Aeromedical Consult Service, the nearest Military Treatment Facility, and outside civilian providers - Notify the Contracting Officer's Representative in writing of any staffing vacancy and the estimated time to fill it - Provide courtesy notice to the Contracting Officer's Representative of any absence affecting the day's workflow, within 24 hours of the scheduled start time - During onboarding, attend weekly transition meetings with the Government and lead your team's system-access coordination and shadowing schedule - Schedule Co-Work and PTOC part-time personnel across the Medical Case Manager and Aeromedical Administrative Specialist teams to cover normal operations and any surge in casework. That's a list. Who You Are: paragraph describing traits: "You lead by doing the work yourself first, not by delegating from a distance You stay steady when a case file is incomplete and three people need it fixed by end of day You communicate clearly with commanders, first sergeants, and Major Command staff, and you know when to escalate instead of guessing You own a missed deadline instead of explaining it away." That's prose but could be list. We'll treat as
maybe. Qualifications Required: list: - Demonstrated case-management/adjudication experience, including processing and managing physical exams and medical standards, gained in a military medical environment or an equivalent civilian aeromedical, occupational health, or disability evaluation system - Working knowledge of, or demonstrated ability to rapidly acquire proficiency in, Air Force and DoD medical systems including AIMWTS, PEPP, Periodic Health Assessment programs, Joint Legacy Viewer, Management Internal Control Toolset, Salesforce, Moveit CIB, MyFSS, and BOMC KX - Working knowledge of medical standards for retention, flying classes, Line of Duty determinations, and special operational duty, including the Aeromedical Waiver Guide and the Medical Standards Directory - Basic knowledge of anatomy, physiology, and disorders of human body systems, plus working knowledge of medical terminology and ICD-10 coding - Excellent customer service and oral and written communication skills, with the ability to translate complex medical and administrative instructions to a service member's level of understanding - Proficiency with PDF software and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), plus proficient typing skills - Able to obtain and maintain a favorable Tier 1 background investigation (National Agency Check with Inquiries) or equivalent Preferred: - Prior experience leading or supervising a case management, medical records, or medical administrative team - Prior experience in a military or federal health care setting. Education & Certifications Required: - Bachelor's degree in nursing, social work, health administration, or a related field; or, in lieu of a degree, equivalent case-management/adjudication experience gained in a military or civilian medical-standards environment (per the PWS's domain-experience equivalency standard — no specific degree or license is mandated by the performance work statement) - Demonstrated experience in a lead, supervisory, or team-coordination capacity within a case management, medical records, or medical administrative function Desired (Active professional license or certification such as Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Certified Case Manager (CCM).) We could treat Education & Certifications Required as part of Requirements or Qualifications. Since we have both Requirements and Qualifications headings, we could put Requirements = Qualifications Required + Education & Certifications Required (maybe combined). And Qualifications = Preferred + Desired (licenses). But we need to avoid duplication. Better: Use Requirements for mandatory qualifications (including education). Use Qualifications for preferred qualifications. Use Skills for specific proficiencies (software, typing, communication). But we already have communication in qualifications. Might be overlapping. Given the instruction list, we can choose to output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. We'll need to fill each with substantive content. Let's define: About the role: intro paragraph + mission paragraph. Responsibilities: the What You'll Do list. Requirements: combine Qualifications Required + Education & Certifications Required (maybe also Who You Are? but that's more traits). We'll keep Who You Are under Skills? Actually "Who You Are" describes personal attributes; could be considered Skills (soft skills). We'll put those under Skills. Qualifications: Preferred qualifications (leadership experience, military/federal health care setting). Skills: include both soft skills from Who You Are and technical proficiencies: PDF software, Microsoft Office Suite, typing, communication, ability to translate complex info, etc. Also maybe knowledge of medical terminology, ICD-10, anatomy, etc. But those are more knowledge than skills. However we can include them. Benefits: from Why You'll Love It Here: mission impact, schedule details (but schedule we will separate), on-site with situational telework, leadership latitude. Also maybe mention "Full-time, Monday through Friday, 0800 to 1600 Eastern, with federal holidays and Air Force Family/Down Days off". That's schedule; we could put schedule details in Benefits or Schedule section. Since we have a Schedule section, we should put schedule specifics there. Benefits can include mission impact, on-site, situational telework, leadership latitude. Schedule: Full-time, Monday through Friday, 0800 to 1600 Eastern, with federal holidays and Air Force Family/Down Days off. We must not create Pay section. Now ensure we don't repeat info. We'll need to be careful not to duplicate schedule in both Benefits and Schedule. We'll put schedule only in Schedule section. Now craft HTML. We'll need
About the role
then...
. Possibly two paragraphs combined? Could be onecontaining both sentences. Better to separate paragraphs: but we can combine. Let's write:
About the role
We are looking for individuals who want to join our team at Robins Air Force Base, Georgia. Apply now! Job Opportunity: Lead Medical Case Manager Location: Headquarters Air Force Reserve Command, Robins Air Force Base, Georgia Start Date: Upon Contract Award / Phase-In Completion Schedule: Full-time.
Are you the person your team calls first when a case file gets complicated? Do you want your leadership to directly support the medical readiness of nearly 70,000 Air Force Reservists? French Consulting is seeking a Lead Medical Case Manager to run day-to-day case management operations for the Aerospace and Operational Medicine Division at Headquarters Air Force Reserve Command, Robins Air Force Base. You'll carry your own caseload while directing