Lead Case Manager

About the role

The BridgeLine is accepting applications for a full-time Lead Case Manager position. This position provides community-based case management services to adults with brain injuries in Charlottesville and 13 surrounding counties.

Responsibilities

• Maintains a case load of at least 10 active cases.
• Reviews client goals and case notes for person-centeredness, progress and completion.
• Provides guidance and mentorship to case managers on a scheduled and as needed basis.
• Obtains information and makes referrals for appropriate services.
• Performs a comprehensive intake evaluation including the completion of all documentation as designated in the Case Management Program Manual and obtains all necessary records from outside sources.
• Affirms assistive technology needs and seeks appropriate resources to meet needs.
• Establishes a relationship with clients and their families/caregivers and communicates effectively with them and other support systems and professionals.
• Supports clients/caregivers in developing their own goals and plans utilizing a person-centered approach.
• Creates and facilitates support teams to include referrals, scheduling of meetings and delegation of duties.
• Advocates on behalf of clients and their caregivers.
• Participates in public awareness and community outreach activities, such as developing referral sources, attending health fairs, providing in-service trainings, attending fundraising events, coalition building and developing and/or facilitating support groups with a focus on rural counties;
• Provides education and outreach to community partners, stakeholders and residents of rural counties within our catchment area.

Requirements

• Bachelor's degree in social work, counseling, human development, therapeutic recreation, or related field.
• At least 5 years of experience in Case Management.
• Valid VA driver’s license and a good DMV driving record.
• Strong verbal & written skills, basic computer skills required.

Qualifications

• Bachelor's degree in social work, counseling, human development, therapeutic recreation, or related field.
• At least 5 years of experience in Case Management.
• Valid VA driver’s license and a good DMV driving record.
• Strong verbal & written skills, basic computer skills required.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of assistive technology and resources.

Benefits

• Competitive salary.
• A great team.
• Three weeks of Paid Time Off (PTO) in your first year.
• Paid Federal Holidays.
• Pre-tax Small Employer Health Reimbursement Account to assist with the purchase of individual health insurance or use for qualifying medical expenses.
• Participation in The BridgeLine SEP retirement plan with 100% of the contributions paid by The BridgeLine.
• Life Insurance, Short-Term Disability Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance and Long-Term Disability Insurance.

Pay

Competitive salary.

Schedule

N/A