Lead Medical Assistant - Primary Care at Ballard

UW Medicine Primary Care at Ballard offers personalized care for every stage of life. Whether you live in Ballard, Magnolia, or nearby, our team is here to help you stay healthy — and get the care you need when you're not. We provide care that is easy to access and respects your background and preferences, covering routine checkups, chronic condition management, and treatment for illness or injury.

About the role

This position provides leadership to medical assistants and ensures smooth clinic operations. You will make a difference for both patients and employees while enjoying opportunities for career growth.

Responsibilities

• Provide leadership to medical assistants
• Schedule and assign medical assistants to ensure appropriate staffing
• Train medical assistants and others; serve as a resource to other clinical providers
• Participate in the interview process for medical assistants and other clinical hires
• Train and orient new employees
• Manage clinic flow using organizational ability to prioritize work tasks, ensuring patients are seen in a timely manner and clinic needs are met
• Provide accurate, appropriate, and culturally sensitive education to clinic patients
• Oversee coordination of care by assisting providers in maintaining clinic processes to ensure timely follow-up on reported test results
• Perform related duties as required

Requirements

• Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board OR equivalent
• Must be Washington State Medical Assistant-Certified or achieve this designation within 6 months of hire (failure to achieve and/or maintain this designation will result in termination of employment)
• Valid American Heart Association (AHA) Basic Life Support (BLS) for Healthcare Provider CPR card

About UW Medicine Primary Care

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region, offering a wide spectrum of primary care services from pediatrics to geriatrics. Urgent care services are available seven days a week at select locations. The organization is dedicated to improving public health, with providers and staff focused on delivering exceptional care and continuous employee development.

About UW Medicine

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. Its mission is to improve public health by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s physicians, scientists, and other health professionals. Nearly 29,000 healthcare professionals, researchers, and educators collaborate across the UW Medicine family of organizations, which includes:

• Harborview Medical Center
• UW Medical Center - Montlake
• UW Medical Center - Northwest
• UW Medicine Primary Care
• UW Physicians
• UW School of Medicine
• Airlift Northwest

Pay

Pay Range: $30.92 – $44.26 hourly

Schedule

• Full-time, 100% FTE (40 hours per week)
• Day Shift

Benefits

For information about benefits for this position, visit UW Staff Benefits.