Lead Medical Assistant

Essential Functions

• Demonstrates competency and professional responsibility in the medical assistant role
• Complies with personnel policies
• Affords assistance with weekly MA schedules, reorganizes as needed on a daily basis for call outs
• Affords assistance in yearly evaluations (provides feedback, assists with chart reviews)
• Reviews and explains new workflows to all MA staff (continues to monitor staff on newly implemented workflows/policies)
• Brought issues, questions, or concerns to nursing supervisor
• Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed
• Attends workflow meetings as needed
• Performs 3-5 quarterly chart reviews on each MA
• Manages daily MA scheduled related to sick calls or rearrangements as necessary
• Holds monthly MA meeting to inform of policy/workflow changes and updates
• Facilitates new hire training for Glooko; CGMs; autoclave and sonic; floor duties and how to perform them

Job Requirements

• Minimum Education - Preferred High School Diploma or equivalent. Completion of certified medical assistant program preferred
• Minimum Work Experience - Minimum 1-2 years as a Medical Assistant
• Required License/Certifications - BLS - Basic Life Support Medical Assistant Certification preferred

Additional Knowledge, And Abilities

• Knowledge of examination, diagnostic and treatment room procedures
• Knowledge of common safety hazards and precaution to establish safe work environment
• Skilled in assisting with a variety of treatments and medications as directed
• Skilled in taking vital signs
• Extensive knowledge of medical terminology, anatomy, physiology and English grammar
• Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system
• Excellent organizational skills
• Skilled in establishing and maintaining effective working relationships with patients, medical and other staff
• Able to maintain quality control standards
• Able to react calmly and effectively in emergency situations
• Able to read, understand and respond to detailed oral and written instructions
• Able to communicate clearly
• Able to both lead and take direction

Responsibilities

• If Required Education if Required: License/Registration/Certification Requirements Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)