Lead Medical Assistant

About the role

We are looking for someone who is ready to take their CMA certification to the next level! As a CMA you are comfortable and confident in MA duties. This role will be hands-on, helping the team, and paying attention to details of policies and procedures. You will have strong critical thinking skills to understand expectations and meet them by being prepared. You will develop alongside a dedicated team, making a positive impact on our patient experience and their quality of care. You will find rewarding work by joining a team that has as much compassion as you!

Responsibilities

• Lead MA's to clinical excellence.
• Possess general and advanced medical assisting clinical skills (BP, pulse, temp, injections, etc.).
• Prepare patients for their visit with the doctor (show to the exam room, obtain vitals, history & medication information).
• Document all required information in patient charts, utilizing the EMR software.
• Prepare all exam rooms for office visits and/or procedures.
• Assist doctor with all patient visits and procedures, as required.
• Coordinate all patient surgeries (pre-certifications, scheduling, medical clearance from PCP, documentation to facility, etc.).
• Verify all surgeries one week prior to all scheduled procedures (verify insurance eligibility, confirm authorization, facility, patient ready, etc.).
• Assist in ordering medical supplies.
• Stock all exam rooms and surgery suite (ENT only).
• Arrange for patient diagnostic studies (CT’s, MRI’s, SNAP tests, etc.).
• Follow-up with all post-op patients daily.
• Sterilize and clean all instruments and equipment.
• Complete patient related forms.
• Coordinate patient lab and pathology testing, complete requisitions for pathology samples and arrange pick-up.
• Return patient calls and complete refill requests.
• Keep physician on schedule to assist with patient flow and efficiency.
• Assist Doctor and Practice Administrator as needed.

Qualifications

• CMA certification
• Comfortable and confident in medical assisting duties
• Strong critical thinking skills