Lead Maintenance Technician - (Multi-Family)
SUNRIDGE MANAGEMENT GROUP INC · Garden Grove, CA · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with sections: Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must preserve all substantive info, remove boilerplate (EEO, legal, navigation, cookie, application instructions). Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Pay and Schedule only if posting actually states them. The posting does not mention pay or schedule specifics (just says full-time, must be available for occasional weekend needs, 40 hours per week, rotating on-call schedule). It mentions schedule: full-time, weekend availability occasionally required, rotating on-call schedule. That is schedule info. So we can include a Schedule section with that info. Pay: not mentioned, so omit.
Benefits: they list benefits under "Why Join Us?" includes comprehensive benefits package: opportunities for professional growth, low-cost health/dental/vision, life/disability, voluntary wellness plans, EAP, financial planning resources, employer-matched 401(k), PTO & sick time, paid holidays, birthday leave, work anniversary leave. So we can include Benefits section.
Qualifications: they have a "Qualifications" section with bullet list. Also there is "Position Summary" maybe considered About the role. We'll create About the role (position summary). Responsibilities: they have "Key Responsibilities" with subheadings Operational Oversight, Leadership & Training, Maintenance Coordination, Resident Relations, Compliance & Reporting. We'll combine into a list.
Requirements: maybe they have "Work Environment", "Physical Requirements", "Vision & Hearing Requirements", "Driving & Travel Requirements", "Working Environment". Could be considered Requirements. We'll include a Requirements section covering those.
Skills: maybe not explicit separate; but we could include skills from qualifications: leadership, organizational, software proficiency, interpersonal, communication, customer service, multitasking, adaptability, CPO & HVAC certifications, driver's license, etc. Could put under Skills.
But we must not create thin sections. Let's decide: We'll have About the role (position summary), Responsibilities, Requirements (including qualifications, physical, etc.), Benefits, Schedule. Possibly Skills could be merged into Requirements or About. Since they have qualifications list, we can treat that as Requirements. Skills maybe not needed.
We must not repeat job title. Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must preserve all substantive info, remove boilerplate (EEO, legal, navigation, cookie, application instructions). Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Pay and Schedule only if posting actually states them. The posting does not mention pay or schedule specifics (just says full-time, must be available for occasional weekend needs, 40 hours per week, rotating on-call schedule). It mentions schedule: full-time, weekend availability occasionally required, rotating on-call schedule. That is schedule info. So we can include a Schedule section with that info. Pay: not mentioned, so omit.
Benefits: they list benefits under "Why Join Us?" includes comprehensive benefits package: opportunities for professional growth, low-cost health/dental/vision, life/disability, voluntary wellness plans, EAP, financial planning resources, employer-matched 401(k), PTO & sick time, paid holidays, birthday leave, work anniversary leave. So we can include Benefits section.
Qualifications: they have a "Qualifications" section with bullet list. Also there is "Position Summary" maybe considered About the role. We'll create About the role (position summary). Responsibilities: they have "Key Responsibilities" with subheadings Operational Oversight, Leadership & Training, Maintenance Coordination, Resident Relations, Compliance & Reporting. We'll combine into a list.
Requirements: maybe they have "Work Environment", "Physical Requirements", "Vision & Hearing Requirements", "Driving & Travel Requirements", "Working Environment". Could be considered Requirements. We'll include a Requirements section covering those.
Skills: maybe not explicit separate; but we could include skills from qualifications: leadership, organizational, software proficiency, interpersonal, communication, customer service, multitasking, adaptability, CPO & HVAC certifications, driver's license, etc. Could put under Skills.
But we must not create thin sections. Let's decide: We'll have About the role (position summary), Responsibilities, Requirements (including qualifications, physical, etc.), Benefits, Schedule. Possibly Skills could be merged into Requirements or About. Since they have qualifications list, we can treat that as Requirements. Skills maybe not needed.
We must not repeat job title. Use for each section.
We need to preserve all substantive info. Let's extract details.
Position Summary paragraph: "The Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property, as well as implement preventative maintenance procedures to avoid future problems. This role also involves training and mentoring this role involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery."
Note there is a duplicated phrase "training and mentoring this role involves training and mentoring". We'll keep as is but maybe fix duplication? We must preserve ALL substantive information; do not invent or summarize away detail. The duplicated line is part of the posting; we should keep it exactly? It says "This role also involves training and mentoring this role involves training and mentoring all maintenance personnel..." That seems like a mistake but we must preserve it. We'll keep the text as given.
Key Responsibilities: list under headings.
We'll create a with - items; each item can contain the subheading bold? Not required but we can keep text.
We need to preserve all bullet points.
Let's extract bullet points:
Operational Oversight
- Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition
- Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more
- Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps
- Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds
Leadership & Training
- Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property
- Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations
- Approve and delegate service requests, overseeing completion and providing hands-on support when needed
- Maintain knowledge of the property maintenance budget and obtain management approval for major expenses
Maintenance Coordination
- Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible
- Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager
- Perform and schedule preventative maintenance for all equipment and common areas
- Coordinate with external vendors when needed and ensure all maintenance work is done to company standards
Resident Relations
- Promote exceptional customer service and ensure timely response to resident concerns and service requests
- Conduct move-in/move-out inspections and review notices to vacate to improve retention efforts
- Maintain high resident satisfaction and implement initiatives to foster a sense of community
Compliance & Reporting
- Maintain complete and accurate records for leases, inspections, renewals, and permits
- Submit weekly and monthly reports to corporate office and participate in corporate management meetings
- Ensure property remains in compliance with licensing and safety regulations
Qualifications (the list):
- Minimum 3 years of experience in multifamily property maintenance or a related field required
- Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively
- Strong understanding of your state’s lease forms, Fair Housing laws, and the Property Code
- Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite
- Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff
- Ability to multitask and adapt in a fast-paced, deadline-driven environment
- Required CPO & HVAC certifications
- Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies
Work Environment etc. We'll treat as Requirements.
Physical Requirements:
- This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%).
- Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision.
- Writing tasks such as inventory and maintenance reporting are also required.
Vision & Hearing Requirements:
- Constant need to read manuals, caution labels, and complete written documentation accurately
- Must be able to see small details and clearly observe surroundings both up close and at a distance
- Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents
- Must be able to verbally communicate clearly and consistently with team members and residents
Driving & Travel Requirements:
- Frequent use of personal transportation to pick up supplies or respond to service calls
- Must be available for after-hours “on-call” rotations and occasional emergency travel to property sites
- Requires valid driver’s license and current auto insurance coverage
- Occasional pickups or deliveries to and from the corporate office as needed
Working Environment:
- Work is primarily indoors but includes frequent outdoor tasks in all weather conditions
- Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs
- Requires working in awkward positions or tight spaces during equipment servicing
- Must be adaptable to varying physical and environmental conditions throughout the workday
Benefits (from Why Join Us?):
- Opportunities for professional growth and development within a supportive culture
- Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage
- Voluntary wellness plans (critical illness, accident, hospital indemnity)
- Employee Assistance Program
- Access to Financial Planning Resources and Employer-Matched 401(k) Plan
- PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave
Schedule:
- Full-time, on-site position
- Weekend availability occasionally required for staffing and emergencies
- Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies (already in qualifications but we can include schedule specifics)
We must not repeat info unnecessarily but preserve all. It's okay if some overlap.
Now produce HTML fragment:
About the role
...position summary...
Responsibilities
- ... each bullet ...
...
Requirements
- ... qualifications list ...
- ... physical requirements ...
- ... vision & hearing ...
- ... driving & travel ...
- ... working environment ...
Benefits
- ... benefits ...
Schedule
- ... schedule details ...
Make sure not to include empty sections.
Let's craft the text exactly as from posting, preserving punctuation.
Position summary text: We'll copy exactly:
"The Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property, as well as implement preventative maintenance procedures to avoid future problems. This role also involves training and mentoring this role involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery."
Note there is a duplicated phrase; we keep as is.
Now responsibilities bullets: We'll include each bullet as - . Ensure we keep the subheading text? Could include as part of bullet: e.g., "Operational Oversight: Maintain proper inventory levels..." but the original had headings then bullets. To preserve all info, we can include the heading as part of bullet or separate . Simpler: include heading as plain text then bullet list. But we need to use
- for any list of duties/requirements/benefits. So we can make each bullet a
- and include the heading as part of the
- text (e.g., "Operational Oversight - Maintain proper inventory levels..."). However the original had headings separate; but we can still preserve by including heading in the li. That should be fine.
Let's craft each li:
Operational Oversight:
- Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition
- Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more
- Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps
- Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds
Leadership & Training:
- Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property
- Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations
- Approve and delegate service requests, overseeing completion and providing hands-on support when needed
- Maintain knowledge of the property maintenance budget and obtain management approval for major expenses
Maintenance Coordination:
- Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible
- Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager
- Perform and schedule preventative maintenance for all equipment and common areas
- Coordinate with external vendors when needed and ensure all maintenance work is done to company standards
Resident Relations:
- Promote exceptional customer service and
- with
- items; each item can contain the subheading bold? Not required but we can keep text.
We need to preserve all bullet points.
Let's extract bullet points:
Operational Oversight
- Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition
- Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more
- Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps
- Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds
Leadership & Training
- Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property
- Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations
- Approve and delegate service requests, overseeing completion and providing hands-on support when needed
- Maintain knowledge of the property maintenance budget and obtain management approval for major expenses
Maintenance Coordination
- Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible
- Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager
- Perform and schedule preventative maintenance for all equipment and common areas
- Coordinate with external vendors when needed and ensure all maintenance work is done to company standards
Resident Relations
- Promote exceptional customer service and ensure timely response to resident concerns and service requests
- Conduct move-in/move-out inspections and review notices to vacate to improve retention efforts
- Maintain high resident satisfaction and implement initiatives to foster a sense of community
Compliance & Reporting
- Maintain complete and accurate records for leases, inspections, renewals, and permits
- Submit weekly and monthly reports to corporate office and participate in corporate management meetings
- Ensure property remains in compliance with licensing and safety regulations
Qualifications (the list):
- Minimum 3 years of experience in multifamily property maintenance or a related field required
- Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively
- Strong understanding of your state’s lease forms, Fair Housing laws, and the Property Code
- Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite
- Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff
- Ability to multitask and adapt in a fast-paced, deadline-driven environment
- Required CPO & HVAC certifications
- Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies
Work Environment etc. We'll treat as Requirements.
Physical Requirements:
- This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%).
- Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision.
- Writing tasks such as inventory and maintenance reporting are also required.
Vision & Hearing Requirements:
- Constant need to read manuals, caution labels, and complete written documentation accurately
- Must be able to see small details and clearly observe surroundings both up close and at a distance
- Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents
- Must be able to verbally communicate clearly and consistently with team members and residents
Driving & Travel Requirements:
- Frequent use of personal transportation to pick up supplies or respond to service calls
- Must be available for after-hours “on-call” rotations and occasional emergency travel to property sites
- Requires valid driver’s license and current auto insurance coverage
- Occasional pickups or deliveries to and from the corporate office as needed
Working Environment:
- Work is primarily indoors but includes frequent outdoor tasks in all weather conditions
- Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs
- Requires working in awkward positions or tight spaces during equipment servicing
- Must be adaptable to varying physical and environmental conditions throughout the workday
Benefits (from Why Join Us?):
- Opportunities for professional growth and development within a supportive culture
- Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage
- Voluntary wellness plans (critical illness, accident, hospital indemnity)
- Employee Assistance Program
- Access to Financial Planning Resources and Employer-Matched 401(k) Plan
- PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave
Schedule:
- Full-time, on-site position
- Weekend availability occasionally required for staffing and emergencies
- Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies (already in qualifications but we can include schedule specifics)
We must not repeat info unnecessarily but preserve all. It's okay if some overlap.
Now produce HTML fragment:
About the role
...position summary...
Responsibilities
- ... each bullet ... ...
Requirements
- ... qualifications list ...
- ... physical requirements ...
- ... vision & hearing ...
- ... driving & travel ...
- ... working environment ...
Benefits
- ... benefits ...
Schedule
- ... schedule details ...
- . Ensure we keep the subheading text? Could include as part of bullet: e.g., "Operational Oversight: Maintain proper inventory levels..." but the original had headings then bullets. To preserve all info, we can include the heading as part of bullet or separate . Simpler: include heading as plain text then bullet list. But we need to use
- for any list of duties/requirements/benefits. So we can make each bullet a
- and include the heading as part of the
- text (e.g., "Operational Oversight - Maintain proper inventory levels..."). However the original had headings separate; but we can still preserve by including heading in the li. That should be fine. Let's craft each li: Operational Oversight: - Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition - Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more - Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps - Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds Leadership & Training: - Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property - Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations - Approve and delegate service requests, overseeing completion and providing hands-on support when needed - Maintain knowledge of the property maintenance budget and obtain management approval for major expenses Maintenance Coordination: - Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible - Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager - Perform and schedule preventative maintenance for all equipment and common areas - Coordinate with external vendors when needed and ensure all maintenance work is done to company standards Resident Relations: - Promote exceptional customer service and