Lead Maintenance Technician - (Multi-Family)

SunRidge Management Group is a trusted name in multifamily property management with over 35 years of experience managing apartment communities across the country. The Dallas‑based corporate team supports communities coast‑to‑coast with a hands‑on, detail‑driven approach and a people‑first culture.

Position Summary

The Lead Maintenance Technician upholds the physical integrity of the community by ensuring a clean, safe, and well‑maintained living environment for residents, visitors, and staff. This role proactively anticipates, identifies, and resolves property issues, implements preventative maintenance procedures, and trains and mentors all maintenance personnel to deliver consistent, high‑quality service.

Key Responsibilities

• Operational Oversight: Maintain proper inventory levels of supplies and tools; ensure tools are in excellent working condition; monitor and correct hazardous conditions (gates, lighting, stairs, etc.); identify and label utility cut‑offs and sewer cleanouts and keep corresponding property maps; keep storage areas locked and clean; perform daily cleanup of work areas and maintain grounds cleanliness.
• Leadership & Training: Train and mentor maintenance assistants and team members, promoting a “safety‑first” culture; conduct regular safety meetings and ensure compliance with HAZCOM standards; approve and delegate service requests, oversee completion, and provide hands‑on support; maintain knowledge of the maintenance budget and obtain approval for major expenses.
• Maintenance Coordination: Establish and manage systems for prompt resident service, aiming to complete work orders within 24 hours; schedule on‑call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager; perform and schedule preventative maintenance for all equipment and common areas; coordinate with external vendors and ensure work meets company standards.
• Resident Relations: Promote exceptional customer service and timely response to resident concerns; conduct move‑in/move‑out inspections and review notices to vacate to improve retention; maintain high resident satisfaction and implement initiatives to foster community.
• Compliance & Reporting: Maintain complete and accurate records for leases, inspections, renewals, and permits; submit weekly and monthly reports to the corporate office and participate in corporate management meetings; ensure property compliance with licensing and safety regulations.

Qualifications

• Minimum 3 years of experience in multifamily property maintenance or a related field.
• Proven leadership and organizational skills with the ability to manage staff and daily operations effectively.
• Strong understanding of state lease forms, Fair Housing laws, and the Property Code.
• Proficiency in property management software (e.g., OneSite and/or Yardi) and Microsoft Office Suite.
• Excellent interpersonal, communication, and customer service skills.
• Ability to multitask and adapt in a fast‑paced, deadline‑driven environment.
• Required CPO & HVAC certifications.
• Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on‑call schedule for emergencies.

Work Environment & Physical Demands

This is a full‑time, on‑site position at the assigned apartment community. Work is primarily indoors but includes frequent outdoor tasks in all weather conditions, occasional exposure to fumes, solvents, adhesives, and confined spaces, and requires frequent physical activity such as standing, bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, and handling tools and equipment.

Vision & hearing requirements include the constant need to read manuals, caution labels, and complete written documentation accurately, see small details both up close and at a distance, and use listening skills to diagnose repairs and communicate with staff, vendors, and residents.

Driving & travel requirements include frequent use of personal transportation to pick up supplies or respond to service calls, availability for after‑hours on‑call rotations and occasional emergency travel to property sites, a valid driver’s license, current auto insurance, and occasional pickups or deliveries to the corporate office.

Schedule

Full‑time (40 hours per week) with occasional weekend availability and rotating on‑call rotations for emergencies.

Benefits

• Low‑cost health, dental, and vision insurance; life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity).
• Employee Assistance Program.
• Financial planning resources and employer‑matched 401(k) plan.
• PTO & sick time, paid holidays, birthday leave, and work anniversary leave.
• Opportunities for professional growth and development within a supportive culture.