Lead Maintenance Technician (Longview, TX)

Position Summary

The Lead Maintenance Technician completes all service requests within one (1) business day, except in extraordinary circumstances. They perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities and grounds. They also complete make-ready work in vacant apartments, coordinate and schedule housekeeping, carpet and flooring repairs, and ensure the maintenance shop is kept organized. They immediately resolve any unsafe conditions and report areas of concern to Community Managers. They create and maintain a positive environment for staff and promote a high quality of rental-living experience for residents.

Qualifications

• Supervising Experience: 2 years (Preferred)
• Multifamily Maintenance Experience: 2 years (Required)
• EPA and HVAC Certification (Preferred) - Company paid assistance to achieve certification within first year of employment.
• Available to work full-time hours, Monday through Friday
• Available for after hours, on-call shifts (As Required)

Certificates, Licenses and Registrations

• Complete and pass the Fair Housing Training.
• Complete HVAC license/certification - with company support - achieve this certification within first year of employment.

Skills and Abilities

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours
• Works diligently to secure best pricing for parts and labor as needed
• Able to assist and follow all Emergency Procedures
• Able to work overtime to complete reporting assignments (all overtime must be approved by supervisor before working)
• Able to assist Community Manager in other duties as deemed necessary by property circumstances or situations
• Must be available to work in an “on call” capacity as related to our 24-hour routine maintenance guarantee. Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification as detailed below.

Benefits

• Paid Time-off including holidays
• Access to payday advances of earned wages
• Eligible for Performance Bonuses – paid monthly
• Employee Referral Bonus Program
• Health insurance and Telemedicine plans
• Dental and Vision Insurance
• Disability insurance
• 401(k) Retirement Savings Plan
• 401(k) Matching (we contribute to your retirement!)
• Company Paid - Employee Assistance Program
• Employee Discounts including housing discounts
• Company Paid and Supplemental Life Insurance