Lead Maintenance Technician | Harpeth Hills

Summary of Position

The Lead Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring all maintenance requests and preventative tasks are completed efficiently. This role is responsible for performing repairs, coordinating with vendors, and keeping accurate maintenance records while fostering positive relationships with residents and staff. This position requires strong attention to detail, time management, and the ability to work collaboratively across teams to ensure properties are safe, functional, and compliant with organizational standards.

Essential Duties and Responsibilities

• Inspect properties and perform preventative maintenance to ensure safety and functionality
• Respond promptly to resident maintenance requests, troubleshooting issues efficiently
• Coordinate with vendors and contractors for specialized repairs and service
• Maintain accurate records of maintenance activities, work orders, and inspections

Weekly Responsibilities

• Perform routine checks of building systems (HVAC, plumbing, electrical, etc.) and complete required maintenance logs
• Collaborate with Community Managers to prioritize projects and allocate resources effectively
• Review inventory of maintenance supplies and order as needed to avoid delays
• Ensure compliance with safety protocols and regulatory standards

As Needed

• Assist with special property improvement projects or renovations
• Train and mentor maintenance team members or temporary staff
• As part of this position, employees are required to participate in the on-call rotation to address emergency situations and meet regulatory safety obligations. On-call responsibilities are deemed an essential job function
• Perform other duties that support the operational goals of the property and organization

Knowledge & Skill Requirements

Education: High school diploma or equivalent required; technical certifications or associate's degree in facilities management or related field preferred

Experience: 2+ years in property maintenance, facilities management, or a related role preferred; experience in multi-family or residential properties a plus

Mindset: Accountable, service-oriented, and able to manage multiple priorities while maintaining quality and safety

Knowledge: Strong understanding of building systems, safety standards, and vendor coordination

Technical Skills: Ability to use maintenance management software (e.g., Yardi, Building Engines) and Microsoft Office; basic technical troubleshooting skills

Strengths: Organized, dependable, and detail-oriented with excellent problem-solving and communication skills.

Compensation & Benefits

The compensation range for this position is $20.00 – $22.00 per hour. Starting pay is determined based on relevant experience, certifications, skill level, and internal equity. In addition to base pay, eligible team members may participate in performance-based incentives where applicable. ALCO offers a competitive benefits package including medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.