Lead Maintenance Technician

About the Role

We are seeking a Full-Time Lead Maintenance Technician to join our team. The successful candidate will maintain a clean and safe environment for our residents, ensuring high levels of professionalism and respect. You will manage the property, perform routine maintenance tasks, repairs, make-readies, and upkeep of all common areas and units.

Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, FCRA, and all other applicable laws.
• Knowledgeable of EPA and OSHA regulations for hazardous materials, including solvents, flammables, caustics, and freon.
• Monitor and immediately address unsafe conditions (e.g., broken gates, steps, exterior lights).
• Schedule and perform routine preventive maintenance on equipment as directed by the Property Manager.
• Inspect and maintain all tools in excellent condition.
• Be aware of utility meter cut-offs, apartment/fixture cut-offs, and sewer cleanouts.
• Manage and train Maintenance Technicians, reviewing productivity, customer service, attendance, and job knowledge. Issue corrective disciplinary action with HR and Regional management.
• Responsible for snow removal (shoveling, salting, snow blowing, scheduling plow trucks).
• Perform work area clean-up and safety-related duties; ensure storage areas remain locked when not in use.
• Diagnose and perform minor or routine maintenance/repairs on:
  • Electrical and plumbing (including water lines).
  • A/C and heating systems.
  • Appliances, water irrigation systems, stairs, gates, fences, patios, railings.
  • Tile, carpet, flooring, roofing, gutters, fasteners.
  • Interior/exterior lights, fireplaces, ceiling fans, gas fixtures/appliances.
  • Shutters, doors, cabinets, windows, sliding glass doors, boilers.
  • Door locks, P.O. boxes, security systems, ceiling leaks, walls.
  • Pool areas, tile, hot tub/spa, pool furniture (where applicable).
• Inspect and coordinate make-ready repairs; assist staff to meet deadlines.
• Report major repairs and requisitions to senior maintenance technician/manager before expenditure.
• Change locks and make keys.
• Remove/transfer heavy appliances/equipment; assist in moving abandoned items to dumpster.
• Monitor inventory levels of spare parts/supplies and inform Property Manager for ordering.
• Maintain neat grounds (raking, sweeping, shoveling as needed).
• Perform additional duties assigned by the Property Manager.
• Apply logical thinking to practical situations; follow standardized procedures with minor deviations.
• Comply with company safety rules; use appropriate safety equipment.
• Report unsafe conditions immediately to the Property Manager.
• Familiar with safety features of equipment/machinery/materials used in job duties.
• Use personal transportation to pick up parts/supplies (33%–66% of the time); occasional on-call travel.

Requirements

• Valid driver’s license and automobile insurance coverage.
• High School Diploma or equivalent (college degree/coursework desirable).
• Prior Maintenance Management Experience (vocational/technical/trade education preferred).
• Ability to work on-call shifts.
• Experience leading maintenance teams.
• Owns personal tools and reliable vehicle.
• HVAC Certification & Experience (preferred).
• Plumbing, electrical, and carpentry skills.
• Must wear safety equipment (back support belt, goggles, masks, gloves) as required.
• Understanding of computer systems, web applications, and software.
• Able to work in a fast-paced, customer-service environment; meet deadlines under pressure.
• Works well independently and as part of a team.
• High degree of flexibility, excellent organizational, interpersonal, and communication skills.

Benefits

• Medical, Dental, and Vision Insurance.
• Long-Term Disability Insurance (provided at no cost).
• Life Insurance (provided at no cost).
• 401(k) Retirement Plan with Employer Match.
• Tuition Assistance Program.
• $2,000 Employee Referral Reward.
• Paid Holidays.
• 20% Rent Discount at any Galman Group Community.
• Company Events (Annual Phillies Outing, Holiday Celebration, Eagles Autism Challenge, etc.).