Lead Maintenance Technician

Responsibilities

As a Maintenance Technician Lead at our 152-unit affordable housing community Crystal Falls Crossing in Leander, TX, you will be at the forefront of our maintenance team, guiding and mentoring technicians while ensuring that our buildings and grounds are safe, functional, and aesthetically pleasing. You will oversee daily operations, coordinate maintenance schedules, and tackle complex repairs across various systems, including plumbing, electrical, and HVAC. You’ll serve as a crucial point of contact between team members and management, fostering a collaborative environment that upholds our high standards of service and safety.

• Assist in completing work orders from resident service requests by diagnosing issues and making repairs in accordance with established policies and safety standards.
• Oversee the "make-ready" process for vacant apartments, including conducting inspections, creating maintenance task lists, scheduling contractors, obtaining supplies, and ensuring all tasks are completed to a high standard.
• Develop and maintain cleanliness and appearance standards throughout the community, ensuring all areas, including grounds and common spaces, reflect the company’s high quality.
• Supervise and coordinate the activities of the maintenance staff, ensuring efficient workflow.
• Develop and implement maintenance schedules and procedures to optimize operations.
• Conduct property inspections to ensure compliance with safety standards.
• Assist in training and developing maintenance team members to enhance their skills.
• Liaise with the Maintenance Supervisor on work priorities and inventory management.
• Participate in the rotating on-call schedule for emergency maintenance repairs.
• Perform other duties as assigned.

Benefits

• Lots of paid time off (19+ days!)
• Customizable total rewards package – medical, vision, dental options, life insurance, Employee Assistance Program
• Financial wellness perks – 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs
• Mental health resources, such as counseling
• Fertility benefits – surrogacy, adoption assistance and more
• Paid time off to volunteer and donation matching
• Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

Pay

Anticipated salary range: $28.00 - $30.00 per hour. Eligible for annual performance bonus. Position is non‑exempt, meaning eligible for overtime pay.

Schedule

Schedule flexibility is required, including the ability to work weekends when necessary. Participation in the emergency on‑call rotation is required.

Qualifications

• 3+ years of experience in maintenance, with at least 1 year in a leadership role.
• Strong technical skills in HVAC, plumbing, carpentry, and electrical work.
• Affordable housing experience preferred.
• Ability to lift and move up to 50 lbs.
• High school diploma or equivalent; certification in a related trade preferred.
• Schedule flexibility required, including ability to work weekends when necessary.
• Must be able to participate in the emergency on‑call rotation as needed.
• Dedicated to exceeding expectations, leading by example, and providing exceptional service.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem‑solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident‑centered environment, ensuring empathy, respect, and cross‑functional success in all interactions.
• Willingness to embrace feedback and continuously improve.
• Strong belief in the value of teamwork and collaboration.
• Reliable and committed to doing the right thing at all times.
• Bilingual Spanish is a plus.
• Personal standards of appearance and dress compatible with the Company’s standards.