Lead Maintenance Technician
HopeTree Family Services · Richmond, VA · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate etc.
We need to parse the summary and details.
Content:
- Summary: The Lead Maintenance Technician is responsible for overseeing maintenance operations for assigned HopeTree Family Services’ properties. The Lead Maintenance Technician ensures that facilities, grounds, and building systems are safe, functional, well‑maintained, and compliant with all applicable local, state, and federal standards. serves as a primary point of contact for contractors and inspectors, and works closely with facilities leadership to plan and execute both routine maintenance and capital improvement projects.
That's about the role.
- Experience & Education: A high school diploma or GED is required, with additional technical training, certifications, or coursework in facilities maintenance, construction trades, or a related field preferred. The ideal candidate will have demonstrated experience in general maintenance, facilities management, or general contracting, and coordinating contractors. This role requires a strong working knowledge of multiple trades, including carpentry, plumbing, HVAC, electrical, appliance repair, and general mechanical systems. The Lead Maintenance Technician must possess strong organizational, planning, and problem‑solving skills, along with the ability to prioritize work based on safety, urgency, and operational impact. Effective verbal and written communication skills are essential for working with leadership, program staff, inspectors, vendors, and contractors. Proficiency with Microsoft Office and systems used for work orders, documentation, and reporting is required. A valid driver’s license, acceptable driving record, and the ability to travel within the Western Region as needed are required.
- Essential duties list: many bullet points.
- LANGUAGE SKILLS: Ability to read, analyze, and interpret general business information, required department documentation, policies, procedures, and standard operating procedures, and governmental regulations as required. Ability to write reports and business correspondence. Report facility issues, safety concerns, and maintenance needs to facilities leadership in a timely manner. Needs to be able to communicate effectively through verbal and written mediums.
- MATHEMATICAL SKILLS: Ability to calculate figures and amounts as applicable.
- REASONING ABILITY: Ability to solve practical problems and deal with a variety of variables in situations where limited standards may exist. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- COMPUTER SKILLS: Proficient knowledge of Windows processing systems and software (Microsoft Word, Excel, and PowerPoint).
- CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver’s license, clear DMV record, as well as acceptable background record.
- PHYSICAL DEMANDS: list.
- WORK ENVIRONMENT: list.
We need to decide sections: About the role (summary). Responsibilities (essential duties). Requirements (maybe experience & education). Qualifications (maybe certificates/licenses). Skills (language, math, reasoning, computer). Benefits, Pay, Schedule: not present, so omit.
We must not include sections with placeholder text. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills.
We need to use for each section heading. Use
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information, not invent or summarize away detail. So we need to include all details from the posting, but we can group them.
We must not repeat job title. No metadata.
We need to ensure we don't include boilerplate like EEO etc. Not present.
We need to include all essential duties as list items.
We need to include language skills, math skills, reasoning ability, computer skills as maybe under Skills section (or separate sub-sections?). The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). So we can have a Skills section that includes language, math, reasoning, computer.
Qualifications could include certificates/licenses, maybe also education? But we have Requirements for experience & education. Qualifications could be certificates/licenses.
We need to preserve all substantive info: So we need to include high school diploma or GED required, additional technical training preferred, experience in general maintenance, facilities management, general contracting, coordinating contractors, strong working knowledge of multiple trades (list), strong organizational, planning, problem-solving skills, ability to prioritize work based on safety, urgency, operational impact, effective verbal and written communication skills, proficiency with Microsoft Office and systems used for work orders, documentation, reporting required, valid driver's license, acceptable driving record, ability to travel within Western Region as needed.
Also certificates/licenses: Valid driver’s license, clear DMV record, acceptable background record.
Physical demands and work environment: Should we include? They are substantive. Could be part of Requirements or Qualifications? The instruction says we can include sections only when posting has real specific content. It didn't forbid including Physical Demands or Work Environment as sections, but the allowed headings list only includes those specific ones. It says: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." suggests those are examples, but we should likely stick to those headings. It says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't say we cannot add other headings, but the examples given are those. Safer to stick to those headings. Physical demands and work environment could be placed under Requirements or Qualifications? Might be considered part of Requirements (physical ability). Could include them as list items under Requirements.
Thus we will create:
About the role
... summary ...
Responsibilities
- Complete and support maintenance work for assigned campuses and properties, prioritizing tasks based on safety, urgency, and operational needs.
- Oversee general maintenance, repair, and upkeep of buildings, grounds, and agency vehicles, including snow removal and seasonal grounds maintenance.
- Ensure all electrical, plumbing, heating, cooling, and building systems are maintained in safe and efficient operating condition.
- Assist with obtaining materials and coordinating access for contractors performing work on HopeTree properties as directed.
- Assist in preparing facilities for inspections and address maintenance issues identified through inspections.
- Maintain accurate documentation related to work orders, purchases, bids, inspections, compliance requirements, and completed projects.
- Assist with maintenance projects and facility improvements as assigned by the Director of Facilities Management.
- Exercise delegated purchasing and budget authority responsibly, completing tasks with attention to cost control and budgetary guidelines.
- Ensure proper use, storage, and maintenance of tools and equipment, following safety standards and manufacturer guidelines.
- Respond to emergency maintenance needs, including participation in on‑call or after‑hours response as required to support campus operations.
- Report facility issues, safety concerns, and maintenance needs to facilities leadership in a timely manner.
- Accept and adapt to operational changes while maintaining consistent service delivery.
- Perform other related duties as assigned in support of facilities operations and organizational needs.
Requirements
- High school diploma or GED required; additional technical training, certifications, or coursework in facilities maintenance, construction trades, or a related field preferred.
- Demonstrated experience in general maintenance, facilities management, or general contracting, and coordinating contractors.
- Strong working knowledge of multiple trades, including carpentry, plumbing, HVAC, electrical, appliance repair, and general mechanical systems.
- Strong organizational, planning, and problem‑solving skills; ability to prioritize work based on safety, urgency, and operational impact.
- Effective verbal and written communication skills for working with leadership, program staff, inspectors, vendors, and contractors.
- Proficiency with Microsoft Office and systems used for work orders, documentation, and reporting.
- Valid driver’s license, acceptable driving record, and ability to travel within the Western Region as needed.
- Ability to perform physical activities requiring frequent standing, walking, bending, stooping, kneeling, crouching, climbing, balancing, and use of arms and hands.
- Ability to lift, carry, push, or pull materials, tools, and equipment weighing up to 75 pounds.
- Ability to operate lawn and garden equipment and use hand and power tools safely.
- Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.
- Ability to work on uneven terrain and around campus walkways, grounds, and landscaped areas.
- Ability to work near mechanical equipment, vehicles, or active work zones.
- Ability to endure extended periods of standing and physical exertion during seasonal or special projects.
Qualifications
- Valid driver’s license, clear DMV record, and acceptable background record.
Skills
- Language skills: Ability to read, analyze, and interpret general business information, required department documentation, policies, procedures, and standard operating procedures, and governmental regulations as required; ability to write reports and business correspondence; ability to communicate effectively through verbal and written mediums.
- Mathematical skills: Ability to calculate figures and amounts as applicable.
- Reasoning ability: Ability to solve practical problems and deal with a variety of variables in situations where limited standards may exist; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Computer skills: Proficient knowledge of Windows processing systems and software (Microsoft Word, Excel, and PowerPoint).
We need to ensure we didn't miss any substantive info: The summary also mentions "serves as a primary point of contact for contractors and inspectors, and works closely with facilities leadership to plan and execute both routine maintenance and capital improvement projects." That is part of About the role.
We included that in About the role? We need to include that sentence. Let's craft About the role paragraph:
"The Lead Maintenance Technician is responsible for overseeing maintenance operations for assigned HopeTree Family Services’ properties. The Lead Maintenance Technician ensures that facilities, grounds, and building systems are safe, functional, well‑maintained, and compliant with all applicable local, state, and federal standards. Serves as a primary point of contact for contractors and inspectors, and works closely with facilities leadership to plan and execute both routine maintenance and capital improvement projects."
Make sure to not repeat "The Lead Maintenance Technician" twice? It's okay.
Now ensure we didn't duplicate any content inadvertently. The responsibilities list includes many items; we included all from the essential duties list.
Check we didn't miss any: The essential duties list includes:
- Complete and support maintenance work for assigned campuses and properties, prioritizing tasks based on safety, urgency, and operational needs.
- Oversee general maintenance, repair, and upkeep of buildings, grounds, and agency vehicles, including snow removal and seasonal grounds maintenance.
- Ensure all electrical, plumbing, heating, cooling, and building systems are maintained in safe and efficient operating condition.
- Assist with obtaining materials and coordinating access for contractors performing work on HopeTree properties as directed.
- Assist in preparing facilities for inspections and address maintenance issues identified through inspections.
- Maintain accurate documentation related to work orders, purchases, bids, inspections, compliance requirements, and completed projects.
- Assist with maintenance projects and facility improvements as assigned by the Director of Facilities Management.
- Exercise delegated purchasing and budget authority responsibly, completing tasks with attention to cost control and budgetary guidelines.
- Ensure proper use, storage, and maintenance of tools and equipment, following safety standards and manufacturer guidelines.
- Respond to emergency
for prose. We must preserve all substantive information, not invent or summarize away detail. So we need to include all details from the posting, but we can group them. We must not repeat job title. No metadata. We need to ensure we don't include boilerplate like EEO etc. Not present. We need to include all essential duties as list items. We need to include language skills, math skills, reasoning ability, computer skills as maybe under Skills section (or separate sub-sections?). The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). So we can have a Skills section that includes language, math, reasoning, computer.
Qualifications could include certificates/licenses, maybe also education? But we have Requirements for experience & education. Qualifications could be certificates/licenses.
We need to preserve all substantive info: So we need to include high school diploma or GED required, additional technical training preferred, experience in general maintenance, facilities management, general contracting, coordinating contractors, strong working knowledge of multiple trades (list), strong organizational, planning, problem-solving skills, ability to prioritize work based on safety, urgency, operational impact, effective verbal and written communication skills, proficiency with Microsoft Office and systems used for work orders, documentation, reporting required, valid driver's license, acceptable driving record, ability to travel within Western Region as needed.
Also certificates/licenses: Valid driver’s license, clear DMV record, acceptable background record.
Physical demands and work environment: Should we include? They are substantive. Could be part of Requirements or Qualifications? The instruction says we can include sections only when posting has real specific content. It didn't forbid including Physical Demands or Work Environment as sections, but the allowed headings list only includes those specific ones. It says: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." suggests those are examples, but we should likely stick to those headings. It says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't say we cannot add other headings, but the examples given are those. Safer to stick to those headings. Physical demands and work environment could be placed under Requirements or Qualifications? Might be considered part of Requirements (physical ability). Could include them as list items under Requirements.
Thus we will create:
About the role
About the role
... summary ...
Responsibilities
- Complete and support maintenance work for assigned campuses and properties, prioritizing tasks based on safety, urgency, and operational needs.
- Oversee general maintenance, repair, and upkeep of buildings, grounds, and agency vehicles, including snow removal and seasonal grounds maintenance.
- Ensure all electrical, plumbing, heating, cooling, and building systems are maintained in safe and efficient operating condition.
- Assist with obtaining materials and coordinating access for contractors performing work on HopeTree properties as directed.
- Assist in preparing facilities for inspections and address maintenance issues identified through inspections.
- Maintain accurate documentation related to work orders, purchases, bids, inspections, compliance requirements, and completed projects.
- Assist with maintenance projects and facility improvements as assigned by the Director of Facilities Management.
- Exercise delegated purchasing and budget authority responsibly, completing tasks with attention to cost control and budgetary guidelines.
- Ensure proper use, storage, and maintenance of tools and equipment, following safety standards and manufacturer guidelines.
- Respond to emergency maintenance needs, including participation in on‑call or after‑hours response as required to support campus operations.
- Report facility issues, safety concerns, and maintenance needs to facilities leadership in a timely manner.
- Accept and adapt to operational changes while maintaining consistent service delivery.
- Perform other related duties as assigned in support of facilities operations and organizational needs.
Requirements
- High school diploma or GED required; additional technical training, certifications, or coursework in facilities maintenance, construction trades, or a related field preferred.
- Demonstrated experience in general maintenance, facilities management, or general contracting, and coordinating contractors.
- Strong working knowledge of multiple trades, including carpentry, plumbing, HVAC, electrical, appliance repair, and general mechanical systems.
- Strong organizational, planning, and problem‑solving skills; ability to prioritize work based on safety, urgency, and operational impact.
- Effective verbal and written communication skills for working with leadership, program staff, inspectors, vendors, and contractors.
- Proficiency with Microsoft Office and systems used for work orders, documentation, and reporting.
- Valid driver’s license, acceptable driving record, and ability to travel within the Western Region as needed.
- Ability to perform physical activities requiring frequent standing, walking, bending, stooping, kneeling, crouching, climbing, balancing, and use of arms and hands.
- Ability to lift, carry, push, or pull materials, tools, and equipment weighing up to 75 pounds.
- Ability to operate lawn and garden equipment and use hand and power tools safely.
- Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.
- Ability to work on uneven terrain and around campus walkways, grounds, and landscaped areas.
- Ability to work near mechanical equipment, vehicles, or active work zones.
- Ability to endure extended periods of standing and physical exertion during seasonal or special projects.
Qualifications
- Valid driver’s license, clear DMV record, and acceptable background record.
Skills
- Language skills: Ability to read, analyze, and interpret general business information, required department documentation, policies, procedures, and standard operating procedures, and governmental regulations as required; ability to write reports and business correspondence; ability to communicate effectively through verbal and written mediums.
- Mathematical skills: Ability to calculate figures and amounts as applicable.
- Reasoning ability: Ability to solve practical problems and deal with a variety of variables in situations where limited standards may exist; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Computer skills: Proficient knowledge of Windows processing systems and software (Microsoft Word, Excel, and PowerPoint).