Lead Maintenance Technician

Pay: Ranging from $28.00 – $38.00/hr + Overtime + Full Benefits Who We Are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility, we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. Why this role is different This isn’t a typical maintenance management role focused only on paperwork and scheduling. Lead teams across modern, standardized commercial kitchen facilitiesCombination of field leadership, technical oversight, and operational managementHigh-impact role supporting fast-paced multi-site operationsOpportunity to mentor technicians and shape facility performanceDirect involvement in budgeting, SLA performance, and process improvementsClear path toward Facilities Management and Regional Operations leadership What You’ll Do Team Leadership & Operations Lead and oversee a team of Facility Technicians across multiple sitesCreate and manage technician schedules to ensure proper coverage across shifts and facilitiesManage work order priorities and allocate resources based on operational needsConduct quarterly performance reviews, goal-setting, coaching, and mentorshipSupport technician development through hands-on training and advanced troubleshooting guidance Facilities Maintenance Oversight Oversee planned and reactive maintenance activities, including: HVAC systemsPlumbing systemsElectrical systemsGeneral facility repairsVendor and contractor coordination Support technicians with complex troubleshooting and high-priority repair escalation. Financial & Administrative Management Approve and reconcile technician timecards and overtimeValidate expense reports and ensure policy complianceManage consumables, parts inventory, and repair-related spendingSupport budget forecasting and cost optimization initiatives Service & Performance Management Drive SLA compliance by monitoring response and resolution timesTrack and report key operational performance metricsPartner with Operations leadership to improve facility uptime and efficiencyImplement lessons learned and continuous improvement initiatives across sites Vendor & Compliance Oversight Coordinate and validate third-party contractor reports and repair documentationEnsure compliance with safety protocols, regulatory standards, and company policiesSupport commissioning activities and evolving maintenance processes What Your Week Looks Like 50% field support and advanced troubleshooting20% team leadership and operational coordination10% preventative maintenance oversight and inspections10% reporting, scheduling, and administrative management Required What we’re looking for EPA Certification 5+ years of facilities, maintenance, or building operations experience2+ years of leadership or supervisory experienceStrong knowledge of HVAC, plumbing, and electrical systemsExperience managing maintenance priorities across multiple sitesAbility to lead teams in a fast-paced, field-based environmentValid driver’s license and reliable transportation Preferred Commercial facilities or restaurant/hospitality maintenance experienceExperience managing vendors and third-party contractorsHVAC/R certification or trade school backgroundFamiliarity with CMMS/work order management systemsExperience tracking SLAs, KPI, procuring parts and equipment Work Environment & Schedule Field-based role across the Greater Atlanta areaLocal travel between sites (home daily)Monday–Friday scheduleOn-call rotation and overtime opportunitiesTravel occasionally (1-3 times per 3 months) outside of home market Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. Compensation & Benefits $28-38.00/hour + overtime401(k)Medical, dental, vision insurancePaid time offLife insuranceMileage and toll reimbursement Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Ready to join us as we serve those who serve others?