Lead Lot Operations Specialist (Manheim)

About the role

The Operational Leadership Lead at Manheim coordinates daily lot operations activities, supports supervisors in workload assignments, and ensures operational efficiency and safety.

Responsibilities

• Coordinate daily lot operations activities, including vehicle movement, staging, parking, inventory management, and sale-day readiness.
• Assist supervisors in assigning workloads and prioritizing tasks based on operational needs.
• Maintain workflow and productivity to ensure accurate processing and timely schedules.
• Serve as the primary point of contact for associates during shifts and provide operational guidance.
• Communicate operational priorities, safety expectations, and process changes to team members.
• Promote a culture of safety by ensuring compliance with Cox Automotive and Manheim safety standards.
• Conduct routine observations and address safety concerns.
• Ensure associates use required PPE and follow vehicle handling procedures.
• Monitor vehicle flow and inventory accuracy, coordinating lot organization and staging activities.
• Train, coach, and mentor Lot Operations Specialists on standard operating procedures and best practices.
• Support onboarding and cross-training of new team members.
• Collaborate with supervisors to identify development opportunities and operational improvements.
• Support internal and external customers by ensuring accurate vehicle location, processing, and delivery.
• Partner with departments to resolve issues and maintain efficient operations.
• Respond professionally to requests and operational concerns while maintaining service standards.
• Complete operational reports, inspections, and documentation as required.
• Utilize handheld devices and operational systems to record vehicle activity and update statuses.
• Absorb and participate in audits, workflow tracking, and performance monitoring.
• Communicate key operational updates in team meetings.

Requirements

• Minimum: High School Diploma/GED and 7 years' experience.
• Preferred: Previous lead, team lead, or supervisory experience; experience in automotive auction, dealership, logistics, fleet management, or transportation operations; experience using inventory management systems, handheld devices, and operational technology.
• Knowledge, Skills, and Abilities: Leadership and team coordination; strong organizational and time-management skills; problem-solving and decision-making capabilities; effective verbal and written communication skills; customer-focused mindset; knowledge of operational safety and compliance standards.

Qualifications

• Minimum: High School Diploma/GED and 7 years' experience.
• Preferred: Any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; 9 years' experience in a related field; safe drivers needed; valid driver's license required; ability to safely operate manual and automatic vehicles; strong knowledge of lot operations, vehicle inventory management, and safety practices; ability to work outdoors in varying weather conditions and around moving vehicles and equipment.

Benefits

• Eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Pay

USD 22.02 - 33.08 per hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Schedule

Not specified.