Lead Inventory Associate

About the role

As a Lead Inventory Associate, you will play a pivotal role in ensuring operational excellence across all inventory processes at CarMax. This position combines hands‑on inventory management with leadership responsibilities, coordinating daily tasks, maintaining high‑quality standards, and delivering exceptional customer service while supporting the Reconditioning Production Manager.

Responsibilities

• Lead and coordinate Inventory Associates to execute daily operational tasks efficiently.
• Maintain display areas and work‑in‑process zones to ensure cleanliness, organization, and security.
• Oversee vehicle receiving, scanning, and reconciliation for accurate inventory records.
• Conduct cosmetic inspections and verify saleable inventory meets company standards; prepare vehicles for customer delivery in compliance with CarMax Final Quality Standards.
• Facilitate vehicle movement on and off the lot, supporting operational flow.
• Deliver outstanding customer service and act as a resource for associates and customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Ability to read, interpret, and transcribe data for accurate record‑keeping.
• Proven capability to collaborate across departments and lead team efforts effectively.
• Skilled at managing multiple priorities in a fast‑paced environment.
• Physical ability to lift up to 50 lb and work in varied conditions, including outdoor environments.
• Excellent communication skills, both in person and over the phone.
• Completion of CarMax training in all inventory functions, enabling cross‑training and full departmental coverage.
• Flexibility to work nights, weekends, holidays, and extended shifts as needed.

About CarMax

CarMax is the nation’s largest retailer of used cars, operating over 250 stores and employing more than 30,000 associates. Recognized as one of the Fortune 100 Best Companies to Work For®, CarMax is dedicated to transparency, integrity, and innovation in the used‑car buying experience. Associates are part of an innovative movement that empowers modern customers, drives progress, and supports community thriving.

Pay

The hourly rate for this position is $19.20 – $30.70.

Benefits

• Up to 48 hours of sick time per year accrued each pay period (full‑time hourly or commission/incentive eligible).
• Between 80 and 200 hours of vacation per year after a 90‑day waiting period, based on years of continuous service.
• Eight hours of pay for each of six scheduled holidays per year plus one floating holiday; holiday premium pay if worked.
• Full‑time salaried associates receive paid time away with no specified limit for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.
• Additional benefit details are available on the CarMax Benefits website.
• Reasonable accommodation will be considered for the job application process upon request.