Lead Insurance Producer - Phoenix AZ 85040 (58321)

About Us

A-MAX Insurance is an industry leader specializing in providing low-cost insurance to thousands of residents and businesses. For over 20 years, we have been dedicated to exceeding expectations by offering excellent service, affordable rates, and convenient locations. We believe buying insurance should be quick, easy, and hassle-free, which is why we provide easy-to-understand, customized policies that fit the needs and budgets of our customers. A-MAX actively fosters employee growth and contributes to local economic development by expanding our workforce, particularly in low-to-middle-income neighborhoods.

Why Join Us?

We invest in you from day one with intensive training to help you succeed in insurance sales. We cover the cost of your licensing and offer ongoing support to help you grow in your career. This is more than just a job—it’s an opportunity to build your future with a supportive and dynamic team.

Responsibilities

• Assist new and existing customers with insurance products and service needs, including multiple product lines.
• Greet all customers in a friendly, professional, and service-oriented manner.
• Provide exceptional customer service via phone and in-person interactions.
• Answer customer questions about policy-related inquiries, coverage details, and service requests.
• Follow and adhere to underwriting guidelines and carrier requirements.
• Perform outbound calls to follow up on existing business, renewals, and sales opportunities.
• Identify and act on sales opportunities to generate new business and support retention goals.
• Accurately document and verify all customer transactions in company systems.
• Market company products and services to support growth of the retail location.
• Support administrative functions related to daily office operations.
• Maintain a clean, organized, and professional office presentation at all times.
• Ensure claims and service inquiries are routed to the appropriate carrier or department for resolution.
• This role requires daily on-site presence at the retail office.

Requirements

• High school diploma or GED required.
• 1 year of customer service, sales, or call center experience preferred.
• Basic knowledge of the insurance industry is a plus.
• Active Personal Lines or Property & Casualty insurance license required (or in process of obtaining).
• Valid driver’s license preferred.
• Maintain reliable transportation.
• Strong communication and interpersonal skills.
• Basic computer proficiency (data entry, systems navigation, email).
• Self-motivated with the ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.
• Bilingual (English/Spanish) is a plus.

Pay

$17–$19/hour, bi-weekly payroll.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Voluntary benefits.
• FREE basic life insurance & long-term disability coverage.
• Paid holidays, sick time, and paid time off.
• 401(k) retirement savings plan with up to a 4% company match and a short waiting period for retirement benefits.
• Career pathing & advancement opportunities.
• Paid training & licensing assistance.