Lead Installation Technician
One Hour Heating & Air Conditioning · Gaithersburg, MD · 13 mo ago
Management$60k–$100k/yrFull-time
Day in the Life
You can expect an average day to include:
- Waking early cause success waits for no sleeper
- Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money-making opportunity.
- Arriving at the shop early to prepare for your teams' success.
- Meting with the Installation Manager to show off the quality work you and your team completed the day before and understanding the scope of work for today's install.
- Arriving on time at the customer home in your freshly washed installation truck and blowing their doors off with 6-star service that results in an incredible review.
- Getting real-time coaching/support for whatever you need because you said you were coachable
- Having parts/material delivered to you because you need your head in the game not on the road.
- Collecting payment from the customer cause if the company don't get paid, neither do you.
- Heading to the warehouse with team to get ready for the next day's install.
Job Duties
- Learns and implements One Hour service system, procedures and ethical practices
- Accurately diagnose problems of clients HVAC systems
- Effectively recommend service and repairs options in order to convert opportunities into sold work
- Properly perform service, maintenance and repairs while maintaining a less than 1% callback ratio
- Able to optimize profitability through effective time management and inventory control
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Maintains company vehicle, ensuring that it is always clean on both the inside and the outside
Benefits
- $$100 just for interviewing (for Qualified Technicians)
- Paid training
- Health insurance (PPO)
- Great Bonus opportunities
- No slow session layoffs
Qualifications
- Minimum of 3 years HVAC and installation experience
- Understanding of goals and ability to turn them into real gains
- Ability to take care of business and lead the team
- Strong work ethic and pride in the work done
Skills
- One Hour service system
- Service and repair recommendations
- Effective time management and inventory control
- Customer service skills
Pay
$60,000.00 - $100,000.00 per year
Schedule
Full-time schedule
Job Type
Full-time