Jobs · Management · Maryland

Lead Installation Technician

One Hour Heating & Air Conditioning · Baltimore, MD · 13 mo ago
Management$60k–$100k/yrFull-time

Day in the Life

  • Wakes up early to start the day
  • Prepares the company-provided iPad and iPhone
  • Arrives at the shop early to prepare for the team's success
  • Meets with the Installation Manager to discuss previous day's work and plan for the day ahead
  • Visits the customer's home promptly to provide outstanding service
  • Receives real-time coaching and support
  • Collects payment from the customer
  • Transfers to the warehouse with the team to prepare for the next day's work

Job Duties

  • Learns and implements One Hour service system, procedures, and ethical practices
  • Accurately diagnoses problems of clients' HVAC systems
  • Effectively recommends service and repair options to convert opportunities into sold work
  • Performs service, maintenance, and repairs with a less than 1% callback ratio
  • Manages time and inventory effectively to optimize profitability
  • Maintains a neat work area and inspects for cleanliness after each job
  • Maintains the company vehicle, ensuring it is clean both inside and out

Qualifications

  • Minimum of 3 years HVAC and installation experience
  • Desire to work with the best professionals in the HVAC industry
  • Ability to take care of business and lead the team
  • Strong work ethic and ability to motivate oneself
  • Desire to improve and become better every day

Benefits

  • $100 just for interviewing (for Qualified Technicians)
  • Paid training
  • Health insurance (PPO)
  • Great bonus opportunities
  • No slow session layoffs

Skills

  • Attention to detail
  • Effective communication
  • Time management
  • Inventory control
  • Customer service

Pay

Pay: $60,000.00 - $100,000.00 per year

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Career Path

  • Unlimited future with world-class training programs including Technical Training, Virtual technical training, communications, sales, and more

Contact Information

If you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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