Lead, Inbound Receiving & Vendor Performance

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

About the role

Supports distribution center receiving operations by promoting inbound safety and quality compliance (routing guidelines and vendor performance), providing process training, assisting with audits and issue resolution, and collaborating with internal teams and vendors to improve inbound efficiency.

Responsibilities

• Supervise implementation and follow through of ISQL (Inbound Safety & Quality Logistics) procedures in reporting facilities. This includes phone calls, emails, updating the virtual training, and extensive travel completed and identified through analysis of ISQL reporting.
• Conduct training classes for all receivers, clerks and supervisors in all facilities. Schedule and conduct ongoing training. This includes development and ongoing refinement of the training guide, and the learning warehouse materials.
• Interface with the vendor community via facility audits, conference calls, and emails to improve the quality of loads into SpartanNash/C&S Facilities. Development of vendor process improvement plans.
• Analyze reports in Oracle and take corrective action within reporting facilities.
• Write reports for distribution to facility management and key personnel within SpartanNash/C&S. These include a weekly recap spreadsheet, vendor and facility scorecards.
• Interface with internal teams (facilities, buyers, merchandisers, et al) to improve processes and information within SpartanNash/C&S and promote problem and issue resolution (OTIF, Reclaim, Trade Relations).
• Identify issues in the supply chain and provide solutions to the team for discussion.

Requirements

• College preferred but High School diploma with relevant work experience acceptable.
• 5+ years of wholesale or retail experience in warehouse/distribution center operational areas.
• Skills in conflict resolution, influencing, negotiating, and training.
• Ability to work overnight receiving hours and travel as needed.
• Proficiency in Excel, Word, Power Point, Access, Power BI, and Hyperion.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May be required to lift and/or move 20 pounds.
• The associate is frequently required to sit/stand/walk.
• While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area.
• The noise level in the work environment is usually low to moderate but may be high in distribution settings.
• Travel requirements vary by assignment.

Benefits

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.