Lead Housekeeping Technician

Employment Status: Full-Time | FLSA Status: Non-Exempt | Department: Housekeeping

About the Role

The Lead Housekeeping Technician performs a variety of cleaning and minor building maintenance/repair activities in and around assigned Zoo exhibits and facilities while leading part-time and full-time team members. This position ensures the general public and staff enjoy a clean and safe environment and works in tandem with zoo event staff to manage and facilitate the zoo’s various events.

Pay

$15.93/hr - $19.91/hr

Responsibilities

• Maintains cleanliness of assigned areas including public restrooms, pathways, buildings, exhibits, and support spaces
• Supports sustainability practices through recycling, waste disposal, and conservation-related activities
• Follows safety procedures and reports hazards or maintenance needs
• Operates and maintains cleaning equipment, including vacuums, power sweepers, scrubbers, and power washers
• Maintains custodial supply areas, including stocking and organization of assigned zones
• Maintains the cleanliness of The Lodge and assists with reservation preparations
• Performs assigned duties in alignment with the Zoo’s mission of conservation and core values
• Provides service and interaction with Zoo guests and staff
• Supports coordination with staff, volunteers, and operational teams
• Provides status reports to Housekeeping leadership
• Provides information on Zoo Events to staff members to support preparation and execution of special events
• Supports minor building maintenance tasks to maintain facilities
• Supports setup and breakdown of Zoo events and activities
• Shifts schedule to support Zoo events and activities with proper notification
• Maintains operational readiness through coordination of supply ordering, delivery, and storage
• Supports event coordination through participation in operational meetings
• Utilizes Zoo systems and programs, including SharePoint, to support events

Requirements

• Two (2) years working in custodial housekeeping with some experience in supporting special events, leading team members, or equivalent combination of education and experience
• High School diploma or G.E.D.
• Valid Oklahoma driver’s license
• Knowledge of cleaning equipment and supplies, including gas-powered equipment such as power washers, vacuums, power sweepers, and leaf blowers
• Understanding of building maintenance methods and practices, including painting, floor stripping, and waxing
• Familiarity with Safety Data Sheets (SDS) related to bloodborne pathogens
• Awareness of Oklahoma City Zoological Park programs, activities, exhibits, and events
• Knowledge of Building and Grounds department policies, practices, and procedures

Skills

• Interpreting and following instructions and directions
• Sensory coordination, including eyesight, hearing, balance, and manual dexterity
• Interpersonal communication
• Training team members
• Guiding within a team setting
• Operating hand and power tools, including reading a measuring tape
• Working with staff, volunteers, and the public
• Managing multiple tasks simultaneously
• Working in environments with interruptions and changing priorities
• Applying safe work practices, including hazard recognition and use of safety equipment
• Driving within the Oklahoma City area throughout the year

Schedule

Flexible schedule, including evenings, weekends, holidays, and emergency situations such as inclement weather. Weekend availability is required. Scheduled hours will be based on seasonal requirements.

Physical Demands

• Required to walk, sit, and stand for periods of time
• Push, lift, and carry up to 50 lbs with assistance as needed
• Bend, stoop, kneel, and move intermittently throughout the day
• May be exposed to fumes, odors, dust, moving mechanical parts, and vehicles
• Exposure to extreme weather conditions, such as heat, cold, rain, snow, and ice
• Exposure to potentially dangerous animals