Lead Health Information Management Clerk

About the Role

Under the direct supervision of the Health Information Management Manager, this position provides timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.

Responsibilities

• Perform HIM Clerk III duties
• Train new hires and conduct team training classes, lunch and learn meetings
• Make corrections to employee time
• Assist with presentations
• Perform chart merges
• Manage payer platform incoming appointments and HIM referral folders
• Handle administrative duties such as bank deposits, updating provider codes, and updating clinic information
• Demonstrate strong time management skills
• Conduct one-on-one team meetings
• Perform other duties as assigned

Requirements

• Ability to sit, stand, and walk for long periods of time
• Ability to read and understand the English language
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
• One year of clerical experience in a medical office setting required
• Previous experience working in Medical Records with basic to advanced working knowledge of Privacy laws, HIPAA laws, and Release of Information laws
• Knowledge of medical office operations
• Excellent verbal communication skills
• Ability to work with changing priorities
• Excellent organizational, problem-solving, and critical thinking skills
• Ability to interact with individuals of all cultures and levels of authority
• Ability to maintain confidentiality
• Ability to function as part of a team
• Possess initiative
• Basic medical terminology (knowledge can be obtained through formal classes or work experience)

Qualifications

• High School Diploma or GED certificate required
• Bilingual is recommended

Preferred Skills

• Proficient in use of all computer software utilized in practice

Core Values

• Patient First – An approach to care that holds primary the well-being and desires of the patient
• Build not Blame – Focusing first on finding fault with the process rather than the person
• Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds, and the use of organizational resources judiciously for both internal and external customers
• Cooperation and Flexibility – Functioning as part of an interdependent team with shared gains or losses, committed to assisting whenever possible beyond the prerequisite job description
• Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one’s own culture

About Kintegra Health

Kintegra Health is a community-sponsored, family-centered provider of health care, health education, and preventive care services without regard to the ability to pay. We screen potential employees to ensure alignment with our core requirements followed by the requisite position skills set. Our goals are:

• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County
• To provide primary care services that meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment, and referral services
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner