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Jobs · Marketing · Michigan

Lead Generation Rep

M&D · Coleman, MI · 1 mo ago
On-siteMarketingFull-time

About M&D

M&D has been leading the aftermarket in remanufacturing innovation since 1938, focusing on addressing technological advancements and evolving customer needs. Over the past few decades, M&D has expanded its offerings to include exclusive partnerships with leading OEMs and manufacturers such as Bosch, Garrett, Federal Mogul, Cummins, Stanadyne, Holset, BorgWarner, Delphi, Yanmar, Mitsubishi, and Denso. These partnerships have enhanced M&D's remanufacturing capabilities and expanded its part offerings to include new, no-core options in various diesel engine components.

Lead Generation Representative

  • Place outgoing calls to customers and prospects.
  • Generate trust and interest in HHP’s unique selling points.
  • Continually qualify prospects and influence through effective scripts and unique selling propositions.
  • Generate and funnel high-potential leads directly to a designated Level 3 Sales Representative.
  • Contact inactive customers to re-engage and reconvert.
  • Conduct follow-up calls with customers and direct prospect inquiries as needed.
  • Meet weekly with assigned Level 3 Sales Representatives to review issues, develop solutions, update scripts, and generate new lead ideas.
  • Record call findings, schedule future calls, and update information in NetSuite.
  • Document weekly problem logs and escalate issues to management using work variance tools.
  • Complete weekly Toggl reports and provide KPIs as requested by management.
  • Attend weekly general management meetings and daily check-ins.
  • Review and respond to company emails on a daily basis.
  • Complete special project tasks that advance HHP marketing and sales efforts.

Minimum Qualifications

  • Highest attention to detail and willingness to provide support at all levels to get the job done.
  • Able to meet deadlines in a fast-paced environment.
  • Excellent written and oral communication, and interpersonal skills.
  • Basic computer skills.
  • Experience using Microsoft Office suite.
  • High school diploma or equivalent.
  • Successful completion of pre-employment background and drug screening.
  • Fosters good coworker citizenship and contributes to a positive work environment.

Physical Demands and Work Environment

  • Prolonged periods of sitting at a desk, working on a computer.
  • Ability to lift and carry up to 15 lbs.
  • Office environment that includes continuous noise throughout shift.
  • Ability to communicate clearly to customers by phone.

Equal Employment Opportunity

M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information.

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