Lead Fire Restoration Technician

About the role

ServiceMaster CDR is one of the nation’s top 5 ServiceMaster franchises with five locations across Ohio, offering cutting‑edge equipment, strong career paths, and a supportive team environment. As a Lead Fire & Contents Restoration Technician you will help families and businesses recover after fire and smoke damage, restoring property and lives. You’ll work with homeowners, property managers, insurance adjusters, and project leads to deliver high‑quality service, and you’ll have the opportunity to make a meaningful difference in the community.

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack‑outs, and debris removal
• Safely pack, move, clean, and restore fire‑damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high‑quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on‑call rotations and respond to emergency situations as needed

Requirements

• Some hands‑on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can‑do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech‑savvy and able to learn or use mobile devices and job‑tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Benefits

• $10,000 sign‑on bonus (conditions apply)
• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) plan
• Comprehensive training and cutting‑edge technology
• Supportive leadership and career advancement opportunities

Pay

Competitive pay based on experience and certifications, ranging from $22 to $27 per hour (DOE).