Lead, Fiber Technician

About the role

The Lead, Fiber Technician position at xAI’s Memphis data center is responsible for leading fiber optic infrastructure projects and managing a team of technicians. The role requires a combination of technical expertise and leadership skills to ensure the highest standards of quality, safety, and uptime in a fast-paced, hyperscale environment.

Responsibilities

• Lead and mentor a team of Fiber Technicians
• Manage all phases of datacenter fiber optic installation projects from planning through execution and handover
• Ensure a safe, productive, and high-quality work environment for the entire team
• Oversee the development of sensor indicators and conduct timely inspections to maintain optimal fiber optic system performance
• Troubleshoot, resolve, repair, and install complex fiber optics systems
• Examine and replace faulty or aging fiber optic cables
• Organize and optimize scheduled maintenance routines
• Lead fiber splicing activities and resolve fiber optic problem areas
• Monitor and maintain signal strength across devices and infrastructure
• Formulate, maintain, and improve system records, documentation, and system designs
• Provide technical guidance, training, and quality assurance for all fiber-related work

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience)
• 4+ years of direct data center experience installing and routing optical fiber in large-scale Tier 3 or 4 facilities
• Previous experience leading or mentoring fiber optic technicians
• High school diploma or equivalency certificate

Preferred Skills and Experience

• Certification in fiber optics and/or cable installation (e.g., FOA, BICSI)
• Extensive experience in fiber splicing and OTDR testing
• Strong technical knowledge of communication networks and hyperscale data center environments
• Experience installing, certifying, and troubleshooting fiber in hyperscale or AI/HPC data centers
• Knowledge of structured cabling systems
• Proficiency with computers and associated electronic systems
• Deep knowledge of different fiber types (single-mode, multi-mode, etc.)
• Demonstrated ability to lead projects and teams while maintaining high safety and quality standards