Jobs · Management · Illinois

Lead Facility Maintenance Technician

CloudKitchens · Chicago, IL · 2 wk ago
On-siteManagement$31–$42/hrFull-time

Pay

Ranging from $31.00 - 42.00/hr + Overtime

About the role

This isn’t a typical maintenance management role focused only on paperwork and scheduling. Lead teams across modern, standardized commercial kitchen facilities
Combination of field leadership, technical oversight, and operational management
High-impact role supporting fast-paced multi-site operations
Opportunity to mentor technicians and shape facility performance
Direct involvement in budgeting, SLA performance, and process improvements
Clear path toward Facilities Management and Regional Operations leadership

Responsibilities

  • Team Leadership & Operations
    • Create and manage technician schedules to ensure proper coverage across shifts and facilities
    • Conduct quarterly performance reviews, goal-setting, coaching, and mentorship
    • Support technician development through hands-on training and advanced troubleshooting guidance
  • Facilities Maintenance Oversight
    • Oversee planned and reactive maintenance activities, including: HVAC systems, plumbing systems, electrical systems, general facility repairs
    • Vendor and contractor coordination
    • Support technicians with complex troubleshooting and high-priority repair escalation
  • Financial & Administrative Management
    • Approve and reconcile technician timecards and overtime
    • Validate expense reports and ensure policy compliance
    • Manage consumables, parts inventory, and repair-related spending
    • Support budget forecasting and cost optimization initiatives
  • Service & Performance Management
    • Drive SLA compliance by monitoring response and resolution times
    • Track and report key operational performance metrics
    • Partner with Operations leadership to improve facility uptime and efficiency
    • Implement lessons learned and continuous improvement initiatives across sites
  • Vendor & Compliance Oversight
    • Coordinate and validate third-party contractor reports and repair documentation
    • Ensure compliance with safety protocols, regulatory standards, and company policies
    • Support commissioning activities and evolving maintenance processes

Requirements

  • EPA Certification
  • 5+ years of facilities, maintenance, or building operations experience
  • 2+ years of leadership or supervisory experience
  • Strong knowledge of HVAC, plumbing, and electrical systems
  • Experience managing maintenance priorities across multiple sites
  • Able to lead teams in a fast-paced, field-based environment
  • Valid driver’s license and reliable transportation

Preferred

  • Commercial facilities or restaurant/hospitality maintenance experience
  • Experience managing vendors and third-party contractors
  • HVAC/R certification or trade school background
  • Familiarity with CMMS/work order management systems
  • Experience tracking SLAs, KPI, procuring parts and equipment

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