Lead Facilities Technician

About the Role

Under the direction of the Facilities Director, the Lead Facilities Technician provides skilled training in electrical, plumbing, carpentry, and/or HVAC systems. This position maintains Club building operations while delivering the highest level of service to members. All associates are expected to provide exceptional customer service and hospitality with a positive, professional attitude.

Our culture is guided by our values and behaviors, including respect, responsibility, and proactive ownership. Associates are encouraged to engage in open, honest discussions, think ahead, stay humble, and work collaboratively as one team.

Responsibilities

• Learn and apply the company’s standard operating procedures.
• Perform preventive maintenance on building systems, including pool vacuuming, testing/adjusting pool water chemicals, plumbing, light electrical, and painting.
• Restock supplies, replenish inventory, and maintain a clean, safe work environment.
• Greet members and guests throughout the property and anticipate their needs.
• Follow up in a timely manner and communicate effectively with members and team members.
• Actively participate in events, programs, meetings, and training.
• Represent the club professionally through appearance, communication, and immediate follow-through.
• Perform repairs on plumbing, HVAC, electrical, and drywall systems.
• Lead a team of technicians, providing guidance and support to ensure efficient task completion.
• Troubleshoot and resolve issues related to facility systems.
• Ensure compliance with safety regulations and company policies.
• Maintain accurate records of maintenance activities and repairs.

Requirements

• Minimum three (3) years of building operations experience.
• Previous lead experience preferred.
• Proven experience in facilities maintenance, including plumbing, HVAC, electrical, and drywall.
• Strong leadership and team management skills.
• Excellent problem-solving abilities.
• Professional, friendly manner with strong customer service and conflict resolution skills.
• Self-motivated, detail-oriented, and well-organized.
• High cleanliness standards.
• Ability to work independently and as part of a team.

Qualifications

• High school diploma or equivalent; technical certification is a plus.
• Ability to read, understand, and interpret training manuals, professional journals, and technical procedures.
• Strong verbal communication skills and ability to present information effectively.
• Ability to identify problems, collect data, and draw valid conclusions.
• Ability to interpret technical instructions and handle abstract and concrete variables.

Working Conditions

The physical demands of this role include:

• Regularly required to sit, stand, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear.
• Occasionally required to walk, stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus.
• Moderate noise level in the work environment.

Pay

Estimated base pay range: $20.00 - $27.00 per hour.

Benefits

• Club Membership
• Competitive compensation
• Discounts on club services and amenities
• Continuing education opportunities
• Community involvement programs
• Paid time off (for full-time associates, eligibility starts at 25 average hours per week)
• Health insurance (for full-time associates, eligibility starts at 25 average hours per week)

Schedule

Schedule varies and may require weekend, holiday, day, and evening hours.