Lead Esthetician

About the role

Restore Hyper Wellness Rock Hill is a full-spectrum wellness destination offering advanced recovery, medical-grade IV therapy, and a growing skin health division built around HydraFacial, Neveskin, and clinical facial services. We have an established clientele, a strong membership base, and a leadership team that operates like a performance organization, not a spa. We're looking for an experienced esthetician who is ready to step into ownership of a department — one who brings an existing book of business mindset, thrives on building client relationships, and has the drive to grow top-line revenue through strategic care plans, follow-up systems, and referral momentum.

What You'll Own

• Revenue growth – Drive skin health sales through care plans, packages, and membership upsell — with commission on every dollar you generate.
• Client relationships – Build and maintain your own book of business. Re-engage past clients, follow up on leads, and create loyal members — not one-time visits.
• Team leadership – Coach and mentor supporting estheticians. Own protocol training, treatment room standards, and staff evaluations alongside the management team.
• Marketing & visibility – Collaborate on social media content and campaigns. Your expertise becomes our brand voice for skin health — you're the face of this division.

Responsibilities

• Perform client consultations and administer HydraFacial, Neveskin, Jan Marini, and Hydropeptide services
• Build personalized skin health care plans and sell service packages and memberships
• Follow up proactively with leads, first-time clients, and lapsed members
• Cross-sell Restore modalities (IV therapy, HBOT, recovery services) to skin health clients
• Train and mentor supporting estheticians on new protocols, products, and client experience standards
• Attend monthly esthetician calls; relay updates and protocol changes to the team
• Manage treatment room inventory, supplies, and equipment maintenance
• Collaborate with the GM and marketing manager on campaigns, social content, and lead generation
• Maintain accurate client records, scheduling, and session documentation
• Contribute to front-of-house operations — tours, check-ins, client education — as needed

Qualifications

• Required
• SC Licensed Esthetician
• HydraFacial certified & experienced
• 2 – 4 years esthetic experience with package sales
• Proven book of business or client retention track record
• Management or mentorship experience
• Preferred
• SC Advanced Esthetic License
• Neveskin certified or experienced
• Social media content creation experience

Compensation

• BASE – Hourly competitive rate for experience level
• TIPS – 100% (you keep everything)
• COMMISSION – On sales, packages, memberships, services
• BONUSES – Performance tied to department KPIs

Benefits

• Bonus based on performance
• Employee discounts
• Wellness resources