Jobs · Management · Iowa

Lead Esthetician

FACE FOUNDRIÉ®️ · West Des Moines, IA · 2 wk ago
On-siteManagementFull-time
About FACE FOUNDRIÉ FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment. Specializing in all things face — facials, lashes, brows, and skincare — FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team. Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey. We are seeking individuals who are passionate about skincare, driven by leadership, and eager to make a meaningful impact in the beauty and skincare industry. Position Overview As a Lead Skin Expert, you will support the Store Manager in leading the Skin Expert team, maintaining operational excellence, driving sales performance, and upholding FACE FOUNDRIÉ service standards. This role is ideal for a motivated leader who is passionate about skincare education, coaching team members, and delivering an elevated guest experience. Operations Responsibilities Greet guests in a timely, professional, and welcoming mannerSupport the Store Manager with scheduling adjustments, staffing needs, team breaks, and daily operational flowAssist with inventory counts, product ordering, shipment receiving, and inventory accuracyHelp drive store and individual sales goals, including services, retail, memberships, and rebookingSupport operational efficiency and ensure FACE FOUNDRIÉ standards are consistently maintainedReport directly to the Store Manager and provide support in achieving overall store performance goals Leadership & Training Responsibilities Assist in onboarding and training Skin Experts to ensure confidence in:Service protocolsProduct knowledgeRetail salesMembership salesCompliance and sanitation standardsTrain both new and existing Skin Experts on updated protocols, products, services, and ongoing education initiativesSupport leadership in holding the Skin Expert team accountable to performance benchmarks and company initiativesConfidently conduct coaching conversations and provide constructive feedback to support team growth and developmentAssist with product knowledge, retail, and membership training for both Skin Experts and Front Bar ReceptionistsSupport the Store Manager in maintaining all FACE FOUNDRIÉ service and operational standards Marketing & Brand Awareness Support marketing initiatives including events, pop-ups, partnerships, and community outreach opportunitiesAssist with creating social media content that aligns with FACE FOUNDRIÉ brand standardsHelp promote national campaigns, local promotions, and brand initiatives Qualifications Active Esthetician License required1–2 years of leadership experience preferred1–2 years of salon, spa, or beauty industry experience preferredStrong customer service, communication, and leadership skillsAbility to coach, motivate, and support team members in a positive and professional mannerPassion for skincare, sales, education, and guest experienceAbility to multitask and thrive in a fast-paced environmentAvailability to work nights, weekends, and onsite events as needed Job Details Full-Time

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