Lead Esthetician

About the role

The Lead Esthetician position at Harrah’s Cherokee Casino Resort in Cherokee, North Carolina, is designed for a highly skilled and passionate esthetician who can deliver exceptional skincare services and mentor others.

Responsibilities

• Provide expert skincare and esthetic services to spa guests
• Train, coach, and mentor estheticians on service protocols and treatment techniques
• Ensure consistent adherence to spa service standards and sanitation procedures
• Support onboarding and training programs for new spa technicians
• Conduct refresher trainings and introduce new or updated spa services
• Aid the Spa Director with retail performance, service goals, and team development
• Maintain product inventory levels and ensure proper use of professional supplies
• Participate in technical interviews for new esthetician candidates
• Support operational needs including scheduling coordination and team coverage when required

Qualifications

• Valid Esthetician License (required)
• Minimum 3–5 years of professional esthetics experience
• Experience working in a luxury spa, resort, or hospitality environment preferred
• Strong knowledge of skincare treatments, waxing services, and product retailing
• Experience training or mentoring other technicians is highly desirable
• Excellent communication and guest service skills
• Comfortable using Microsoft Office applications

Benefits

• Opportunity to work at a world-class resort spa environment
• Competitive compensation
• Professional development and training opportunities
• Collaborative team culture
• Dynamic hospitality environment

Schedule

This position requires flexibility to work evenings, weekends, and holidays based on spa business needs.