Jobs · Customer Service · New York

Lead Esthetician

Four Seasons · New York, NY · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

The Lead Esthetician assists by overseeing all treatment aspects of the spa and assisting service providers. They provide relaxing and thorough facials, and body treatments to guests of the spa that uphold the standards of the Four Seasons Hotel.

Essential Functions

  • Follow all standards set in place by Four Seasons for sequence of service, etc.
  • Able to utilize Book4Time and/or any computerized applications.
  • Clean and properly flip the treatment room after each service.
  • Maintain and neat and quiet work area at all times.
  • Maintain a well-stocked treatment room at the end of each shift.
  • Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel.
  • Perform all treatments assigned to your shift.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
  • Have knowledge of retail offerings and be prepared to make appropriate recommendations to guests.
  • Provide professional facials and body treatments for any guest/resident.
  • Respond appropriately in any hotel emergency or safety situation.
  • Perform others tasks or projects as assigned by hotel management and staff.
  • Adhere to meal break policy and follow proper payroll procedures.
  • Create a team of service providers to meet all aspects of professionalism and service demands through hand-on training and coordination of vendor trainings.
  • Responsible for end of month manual inventory of product.
  • Responsible for maintaining par levels for professional product.
  • Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary.

Knowledge and Skills

  • Education: High school degree required
  • Current State of New York Esthetics or Cosmetology License
  • Experience: Minimum of 5 years of experience as Esthetician in a luxury spa setting.

No. of employees supervised

15

Travel required

None

Hours required

Must be able to work holidays and weekends at 40 hours a week.

What to Expect

You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Learn more about what it is like to work at Four Seasons – visit us: https://careers.fourseasons.com/us/en/
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/fsnydowntown
https://www.facebook.com/FourSeasonsHotelNewYorkDowntown

Application Instructions

We look forward to receiving your application. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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