(Lead) Emergency Veterinarian

Responsibilities

• Work to ensure the efficient and smooth operation of the Emergency & Critical Care Department to provide optimal patient care and client service.
• Work with the leadership team, critical care specialist(s), clinicians, and ER staff to provide a positive and supportive working environment.
• Troubleshoot organizational and interpersonal issues within the department.
• Seek assistance from the Hospital Administrator or People Operations department as needed to facilitate a resolution.
• Aid in the implementation of the ER Academy or reintroduction of internship program to the hospital.
• Aid in the interview, hiring, and onboarding process of emergency clinicians, interns and/or ER Academy applicants.
• Manage the emergency clinician’s schedule.
• Work with the Medical Director and hospital administrator/practice manager to help cover shifts if an Emergency Clinician is unable to work a shift.
• Aid in ensuring that the clinicians and medical team within the department are maintaining medical records in compliance with Pathway standards.
• Aid the Medical Director and criticalist(s) in the creation of medical standards and protocols.
• Liaison with the Medical Director, critical care specialist(s), and the Pathway National Medical Emergency & Critical Care Specialty Director to ensure that the highest medical standards are achieved.
• Liaison with the referring veterinarian community to ensure a high level of client and rDVM satisfaction with the services provided by the Emergency & Critical Care Department.
• Interface with the inventory manager, lead technicians, doctor staff, and other personnel to troubleshoot department logistics (i.e. inventory stock, equipment maintenance, scheduling, etc).
• Aid in researching and resolving client complaints and work to solve client service issues when they arise on a shift.
• Interface with the tech leads/Emergency Department Service Technician Manager for the department for technician staffing needs.
• Help design and participate in the training programs for technicians, interns, externs, and ER DVM’s.
• Coordinate with other Department Leads and Specialists to best facilitate interdepartmental collaboration.
• Perform other duties as necessary to promote the growth and success of the Emergency & Critical Care Department and the Pet Emergency & Specialty Center.

Benefits

• Competitive compensation (no negative accrual)
• Relocation assistance available
• Health benefits (vision/dental/life insurance too)
• 401k w/ employer match
• Mental health support; 24/7 Lyra Health
• 8-weeks paid parental leave
• Paid PURRental leave for a newly adopted pet
• Bereavement leave to include loss of pet leave
• Annual paid time off
• Generous employee pet discounts
• Annual CE stipend and dedicated CE PTO