Lead Dispensary Associate

Brief Description Why Greenleaf Apothecaries? Greenleaf Apothecaries is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through Greenleaf Apothecaries, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who you’ll work for: Greenleaf Apothecaries Our Culture Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the Role: Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied. How You’ll Make a Difference Greets members in person or on the phone; schedules appointments; oversees member intake and renewal proceduresMaintains member records in compliance with State law and Company policyAnswers questions about the law and the Company from members and othersAssists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicineAssists the Dispensary Manager with inventory and cash management, daily and weeklyMaintains a clean, safe, welcoming environment inside and outside the facilityOther duties may be assigned by the Dispensary Manager according to Company needs Requirements Skills to be Successful: High school diploma or equivalent2 years post-secondary education in a related field preferred2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferredState mandated background checkComputer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)Familiarity with history and varieties of medical marijuana preferred but not requiredOutstanding phone and in-person customer service skillsThriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stressDemonstrated proactivity, flexibility, adaptability and multi-taskingAbility to maintain confidentiality and ethical conductSkill in accurate cash management and inventory controlStrong written and oral interpersonal communication skillsAbility to effectively plan and prioritizeAbility to focus, attention to detailAbility to work effectively as part of a teamAbsolute reliability and honesty Summary Perks & Benefits: Full suite of medical, dental, and vision insurancePay Range: $18.50- $19/hr. Paid parental leave401 (k)Paid Time OffShort Term and Long-Term DisabilityEmployee Assistance ProgramEmployee life insurance and supplemental lifeSpouse and child life and ADD&DPet insuranceFSA and HSA available*Based on eligibility. Schedule Night and weekend availability**Subject to change as business needs. Work Environment And Physical Demands The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Must be able to work quickly but efficiently, while maintaining the integrity of the product.Light to moderate lifting of up to 50 lbs; heavier weights with assistance.Must be able to stand for prolonged periods of time.Must adhere to facility general hygiene requirements.Capacity to stay focused on the task at hand. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job. E-Verify Participation Notice This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. Code Of Conduct All employees are expected to represent the values and maintain the standards contained in the Code of Conduct. Greenleaf Apothecaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Greenleaf Apothecaries. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.