Lead Director, Strategic Planning
Key Responsibilities
- Renewal Strategy & Portfolio Risk Management
- Pricing and Delivery Alignment
- Operating Rhythm and Execution Discipline
- Decision Quality and Executive Readiness
- Leadership Team Effectiveness
Required Qualifications
- 10+ years of experience within the PBM or health plan space with 5+ years of experience specifically in strategy, operations, consulting, sales enablement, or chief-of-staff–type roles.
- Proven experience leading complex, cross-functional initiatives with executive visibility.
- Strong execution, prioritization, and follow-through skills.
- High level of comfort with data, performance measurement, and trend analysis.
- Excellent judgment, problem-solving, and executive communication skills.
- Ability to influence without direct authority.
Preferred Qualifications
- Experience in healthcare, employer-facing sales, or account management organizations.
- Pharmacy benefit management or health plan experience, particularly with renewals, pricing strategy, and delivery coordination.
What Success Looks Like
Fewer late-stage renewal and pricing escalations
Clear, portfolio-level renewal strategy rather than reactive, account-by-account decisions
Strong alignment between Sales, Account Management, Pricing, Finance, Operations, and Product
Improved visibility to delivery and service risks tied to renewals
A predictable operating cadence that drives decisions and accountability
Pay Range
The Typical Pay Range For This Role Is $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.