Lead Director, Pharmacy Evolution

About the role

We’re seeking a strategic and results-driven leader to serve as Lead Director, Pharmacy Evolution within the Retail Pharmacy portfolio. This role is responsible for directly leading and driving efforts on researching and identifying potential opportunities for new growth, building the business case for implementation and change, and influencing strategic decisions with a bias towards execution.

Responsibilities

• Drive the vision for new pharmacy transformation opportunities within the Retail Pharmacy portfolio.
• Develop and maintain a strategic roadmap focused on innovation, operational feasibility, and patient-centric solutions.
• Research and analyze market trends, patient needs, and competitive landscape to identify new products and programs.
• Build robust business cases for new initiatives, including financial modeling, risk assessment, and implementation planning.
• Partner with internal stakeholders across operations, finance, technology, and clinical teams to align on growth priorities.
• Influence senior leadership decisions through data-driven insights and strategic recommendations.
• Lead the incubation of new growth initiatives from concept to pilot, ensuring timely execution and measurable outcomes.
• Balance innovation with scalability and compliance to deliver first-to-market solutions.
• Build and mentor a high-performing team within the Rx Growth organization.
• Foster a culture of curiosity, agility, and growth mindset to prepare future leaders.
• Ensure adherence to regulatory requirements and organizational standards in all new initiatives.
• Proactively identify and mitigate risks associated with new growth strategies.
• Stay ahead of industry trends and emerging technologies to inform strategic decisions.
• Champion patient-centric innovation that addresses evolving customer needs.

Requirements

• 10+ years of relevant work experience.
• Experience in health care (pharmacy and outside of pharmacy) or in private equity, venture capital, and consulting with focuses on emerging technologies and health care are strongly preferred.
• Strong strategic thinking, analytical rigor, and executional discipline, with deep understanding of patient behavior, pharmacy operations, and clinical adherence dynamics.
• Exceptional communication and stakeholder management skills and ability to influence strategy in a large and complex organization.
• Demonstrated experience delivering results as a leader and individual contributor, with extensive change management experience and ability to lead through change.
• Proven experience developing and executing strategies in a matrix operating model, with experience in margin optimization, consumer experience design, or pharmacy innovation preferred.
• Bachelor's Degree or equivalent relevant experience.
• Advanced degree (MBA, MPH, PharmD, etc.) preferred.

Qualifications

• Experience in health care (pharmacy and outside of pharmacy) or in private equity, venture capital, and consulting with focuses on emerging technologies and health care are strongly preferred.
• Strong strategic thinking, analytical rigor, and executional discipline, with deep understanding of patient behavior, pharmacy operations, and clinical adherence dynamics.
• Exceptional communication and stakeholder management skills and ability to influence strategy in a large and complex organization.
• Demonstrated experience delivering results as a leader and individual contributor, with extensive change management experience and ability to lead through change.
• Proven experience developing and executing strategies in a matrix operating model, with experience in margin optimization, consumer experience design, or pharmacy innovation preferred.
• Bachelor's Degree or equivalent relevant experience.
• Advanced degree (MBA, MPH, PharmD, etc.) preferred.

Skills

• Strategic thinking and analytical rigor.
• Project management and governance skills.
• Agility and ability to work in undefined scopes.
• Resilience and comfort with change.
• Clear milestone setting and action plan driving.

Benefits

• CVS Health offers a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.