Lead Director, Performance Analytics

Position Summary

The Sales Performance Analytics Leader leads a team of Data Engineers and BI Developers while shaping a more strategic, product and outcome-oriented analytics capability across the commercial sales environment. This role is responsible for advancing analytics, forecasting, and AI-enabled insights that drive business outcomes, strengthen decision-making, and support evolving enterprise priorities while staying closely connected to Field needs.

What You Will Do

• Lead, coach, and develop the Sales Performance Analytics team
• Drive the strategy and evolution of analytics, forecasting, insights, and AI-enabled capabilities
• Shape a product and outcome-oriented roadmap aligned to business and Field priorities
• Bring an enterprise perspective to analytics decisions while staying closely connected to Field needs
• Translate business needs into scalable analytics solutions that improve decision-making and performance
• Set team priorities across support, enhancements, and strategic capability-building work
• Oversee service tickets, configuration changes, and core data load activities
• Drive continuous improvement in platform usability, operational consistency, and team effectiveness
• Partner cross-functionally to support platform changes, integration readiness, and adoption
• Maintain accountability for platform stability, operational health, and administrator-owned processes

Required Qualifications

• 8-10 years of progressive experience in sales analytics, commercial analytics, or business intelligence
• Health plan/payer or large provider systems knowledge and experience
• Demonstrated leadership experience setting strategic direction and leading teams
• Demonstrated ability to partner with senior sales leadership to define KPI’s, improve forecasting, and turn analytics into actionable sales strategies
• Strong technical and analytical capability in tools such as Salesforce, SQL, Tableau/Power BI, Excel and data visualization platforms

Preferred Qualifications

• 4-5 years within a Sales or Sales Enablement organization
• Strong understanding of the Aetna Healthcare Business
• 3+ years in people leadership

Pay Range

The Typical Pay Range For This Role Is $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.