Lead Direct Support Professional (House 16)
Goodwill Industries of Northeast Iowa, Inc. · Waterloo, IA · 1 wk ago
HealthcareFull-time
Duties and Responsibilities
- Acts as primary contact for parents/guardians of program participants at assigned site, county workers, and medical appointments.
- Maintains and reviews all documentation and paperwork for assigned site and submits it to the appropriate Program Manager in a timely manner.
- Assists with training new Team Members scheduled to work at the site.
- Supervises the completion of Individual Program Plans and required documentation.
- Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities.
- Submits documentation for program participants in a timely manner.
- Buils rapport with program participants through effective communication based on the participants’ communication style.
- Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention.
- Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies.
- Assists program participants with developing strategies, making informed choices, and following through on responsibilities.
- Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths.
- Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate.
- Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed.
- Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences.
- Completes all duties of the job and all work requirements.
Qualifications
- High school diploma or GED, required.
- A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment.
- Effective written and verbal communication skills.
- Ability to effectively instruct persons with disabilities.
- Ability to adjust to unexpected or different situations.
- Computer proficiency.
- Reliable cellphone.
- Possess a positive attitude and infect others with similar enthusiasm
- Loyalty to the agency and its mission and policies.
- Reliable transportation, valid driver’s license, and automobile insurance, required.
- Ability to use good judgment, discretion, and initiative.