Lead Dining Operations Associate - The Commons

About Us

Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees to over 50,000 students. With campuses in Kennesaw and Marietta, Georgia, KSU empowers students to become thought leaders, lifelong learners, and informed global citizens through academic excellence, innovative research, strong community partnerships, and economic opportunity. The university values respect, integrity, collaboration, inclusivity, and accountability, making it an employer of choice within the University System of Georgia.

Location

Primary Location: Kennesaw campus, 1000 Chastain Road NW, Kennesaw, GA 30144.
Secondary Location: Marietta campus, 1100 South Marietta Parkway, Marietta, GA 30060.

About the Role

Assists supervisors and managers with daily tasks for the designated location. Supports daily operational and service needs, task delegation, customer service, food safety, sanitation compliance, and employee development.

Responsibilities

• Assists supervisor with oversight of assigned staff, execution, and monitoring of work.
• Trains assigned employees according to established policies and procedures.
• Ensures all employees are aware of and trained in brand, unit, or station standards.
• Assists with opening and closing procedures.
• Maintains inventory and orders supplies compliant with brand standards, health codes, and regulations.
• Oversees position and break rotations.
• Ensures compliance with all food and health-related safety codes and regulations.
• Maintains cleanliness of the building, location, and/or station.
• Cross-trained in all areas of the location and able to support where needed.
• May serve food from assigned station or location.

Requirements

• High School diploma or equivalent.
• One (1) year of dining-related experience.

Qualifications

• Preferred: ServSafe Food Handler Certification.
• Preferred Educational Qualifications: Undergraduate or advanced degree in a related field from an accredited institution.
• Preferred Experience: Previous lead or supervisor experience in retail, food service, or restaurant settings.

Skills

• Knowledge of food service terminology, cleaning, sanitation regulations, and food handling procedures.
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills.
• Basic computer skills (e.g., Microsoft Office suite).
• Strong attention to detail and follow-up skills.
• Strong customer service skills and phone/email etiquette.
• Able to maintain a neat and professional appearance.
• Able to handle multiple tasks or projects simultaneously while meeting deadlines.

Pay

The salary range for this position is $16.00 to $17.50 per hour, based on relevant experience.

Benefits

• Medical, dental, and vision insurance.
• 13 paid holidays.
• Vacation time.
• Generous retirement plans.
• Tuition waiver.
• Wellness options.
• Additional benefits available; visit hr.kennesaw.edu/benefits for details.