Dining Operations Associate

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia.

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

• Serves as first point of contact, greets customers and assists guests with entry or any other needs
• Utilizes assigned systems and restocks supplies
• Communicates customer requests or concerns to management
• Maintains awareness of daily menu items and meal plans
• Maintains a clean, sanitary and organized work environment at all times
• Ensures food quality, including tasting food for quality control
• Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
• Set up, break down, and cleaning of beverage equipment
• Cleans and sanitizes tables, chairs and service stations
• Fulfills and distributes mobile orders in a timely manner
• Supports location leadership with tasks as needed
• Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
• May serve food from assigned station, location, and/or as assigned

Required Qualifications

• High school diploma or equivalent
• No previous experience required, on-the-job training provided
• Prior customer service experience in retail, food service or restaurant location preferred

Preferred Qualifications

• Undergraduate or advanced degree from an accredited institution of higher education in a related field

Proposed Salary

The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more!

Benefits

• Medical
• Dental
• Vision
• 13 paid holidays
• Vacation
• Generous retirement plans
• Tuition waiver
• Wellness options
• and much more!

Abilities

• Able to maintain a neat and professional appearance
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Knowledge of food service terminology
• Knowledge of cleaning and sanitation regulations and food handling procedures
• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• Background Check: Standard Enhanced. Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
• Professional references are required as part of the application process.
• Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.