Lead Dining Operations Associate - Student Center, Kennesaw

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships, and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees to over 50,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe.

About the Role

Assists supervisors and managers with daily tasks for the designated location. Supports daily operational and service needs, task delegation for the team, customer service, food, sanitation, health safety compliance, and employee development.

Responsibilities

• Assists supervisor with oversight of assigned staff, execution, and monitoring of work
• Trains assigned employees according to established policies and procedures
• Ensures all employees are aware and trained in brand, unit, or station standards
• Assists with opening and closing procedures
• Maintains and takes inventory; orders supplies compliant with brand standards, health codes, and regulations
• Oversees position and break rotations
• Ensures compliance with all food and health-related safety codes and regulations
• Ensures cleanliness of building, location, and/or station
• Cross-trained in all areas of the location or building and able to support where needed
• May serve food from assigned station, location, or as directed

Requirements

• High School diploma or equivalent
• One (1) year of dining-related experience

Qualifications

• ServSafe Food Handler Certification (preferred)
• Undergraduate or advanced degree in a related field from an accredited institution (preferred)
• Previous lead or supervisor experience in retail, food service, or restaurant (preferred)

Skills

• Knowledge of food service terminology, cleaning, sanitation regulations, and food handling procedures
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Basic computer skills (e.g., Microsoft Office suite)
• Strong attention to detail and follow-up skills
• Strong customer service skills and phone/email etiquette
• Able to maintain a neat and professional appearance
• Able to handle multiple tasks or projects simultaneously while meeting deadlines

Benefits

• Medical, Dental, and Vision coverage
• 13 paid holidays
• Vacation time
• Generous retirement plans
• Tuition waiver
• Wellness options

Pay

The salary range for this position is $16.00 to $17.50 per hour, based on relevant experience.

Primary Location: Kennesaw campus (1000 Chastain Road NW, Kennesaw, GA 30144). Secondary Location: Marietta campus (1100 South Marietta Parkway, Marietta, GA 30060).