Lead Desk Clerk - Miriam Apartments

About the role

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. This is an on-site position.

Responsibilities

• Prepare the weekly Desk Clerk schedule and arrange replacements if necessary.
• Monitor traffic in and out of the building and provide security to the property.
• Communicate appropriately and clearly with the proper authorities.
• Conduct patrols of the entire complex and surroundings according to a schedule outlined by Site Manager and other appropriate supervisory staff and report malfunctioning equipment to maintenance staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics) and contact appropriate on-call staff if needed.
• Keep accurate logs of all visitors to the complex by recording the full name of visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take messages.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• One year of experience as a Desk Clerk.
• General office experience.

Preferred Qualifications

• High school diploma or equivalent.

Benefits

• Early close Fridays (3 paid hours off each Friday)
• Early close prior to a holiday (3 paid hours)
• Several healthcare plans to choose from, dental (includes plans covering orthodontia and a free basic dental option) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• Paid time off between Christmas Day and New Year's Day
• Paid time off to volunteer
• Paid parental and caregiver leave
• Employer-paid life insurance
• 403b + match
• Access to free Employee Assistance Plan
• Pet insurance options

Pay

$20-23/hour, depending on experience.