Lead Desk Clerk - 1064 Mission Street Apartments

Summary of the Position

The Desk Clerk under the direction of the Property Manager monitors traffic in and out of the building, communicates with tenants, visitors, and staff. They write end of shift reports and incident reports, write work orders, enforce project policies in a manner consistent with fair housing regulations, and keep the reception area neat. This site is a PSH site with TCAC, LOSP, and NPLH.

• Answer telephones, direct calls, take messages, and make emergency calls when situations arise.
• Affix office responsibilities such as completing work orders, comment cards, visitor violation forms, and other duties assigned by management.
• Inform visitors of visitor policy, check visitor ID, sign visitors in and out of the building.
• Complete incident reports to record unusual building activity.
• Distribute resident mail on a daily basis.
• Test for annual tuberculosis as needed and follow Exposure Control Protocol for blood borne pathogens.
• Experience working with people of various cultural backgrounds, especially those with special needs is a plus.
• Knowledge of federal, state, and local laws and Fair Housing guidelines.
• Ability to read, understand, and communicate fluently in English.
• Good sense of awareness, urgency, and follow procedures to solve problems.

Benefits

• Medical, dental, and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company-paid Life AD&D, Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Equal Employment Opportunity

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.