Desk Clerk - 1064-1068 Mission Street

Summary of the Position

The Desk Clerk under the direction of the Property Manager monitors traffic in and out of the building, communicates with tenants, visitors, and staff. They write end of shift reports and incident reports, write work orders, enforce project policies in a manner consistent with fair housing regulations, and keep the reception area neat. They answer telephones, direct calls, take messages, and make emergency calls when necessary. They assist with office responsibilities such as completing work orders, comment cards, visitor violation forms, and other duties assigned by management. They inform visitors of the visitor policy, check visitor IDs, sign visitors in and out of the building, complete incident reports to record unusual building activity, distribute resident mail on a daily basis, and test for annual tuberculosis if required. They must follow exposure control protocol for bloodborne pathogens and have knowledge of federal, state, and local laws and Fair Housing guidelines. Experience working with people of various cultural backgrounds, especially those with special needs, is a plus.

• Communicate with tenants, visitors, and staff
• Write end of shift reports and incident reports
• Write work orders
• Enforce project policies in compliance with fair housing regulations
• Keep the reception area neat
• Answer telephones, direct calls, take messages, and make emergency calls
• Affirmatively recruit and hire individuals with disabilities
• Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms, and other duties assigned by management
• Inform visitors of visitor policy, check visitor ID, sign visitors in and out of the building, complete incident reports to record unusual building activity, and distribute resident mail on a daily basis
• Test for annual tuberculosis if required
• Follow exposure control protocol for bloodborne pathogens
• Have knowledge of federal, state, and local laws and Fair Housing guidelines
• Experience working with people of various cultural backgrounds, especially those with special needs is a plus

Benefits

For employees who work 30+ hours/week:

• Medical, dental, and vision care; preventative medical care paid at 100%
• Vacation leave of up to ten days per year in the first year
• Up to 80 hours of sick time per year
• Flexible Spending Accounts for Health Care and Dependent Care
• Company-paid Life AD&D, Long Term Disability
• Free, confidential counseling through our Employee Assistance Program
• Commuter benefit program
• Discounts for AT&T and ClassPass
• $100 annual Wellness Reimbursement
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)

For employees who work less than 30 hours/week:

• Free, confidential counseling through our Employee Assistance Program
• Commuter benefit program
• Discounts for AT&T and ClassPass
• $100 annual Wellness Reimbursement
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 80 hours of sick time per year

Equal Employment Opportunity

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.