Lead Designer

Responsibilities

• Specializing in user experience strategy and design across multiple platforms, driving support and future product development
• Overseeing experience design for external digital communications, including content strategy and user-centered design initiatives
• Leading web and new media projects, ensuring alignment with the company's strategic objectives and brand messaging
• Directing special projects that require innovative new media communication and user experience solutions
• Managing the enhancement of digital delivery channels to optimize user access to the company's wide range of communications
• Evaluating product positioning within the organization's online ecosystem, aligning with strategic site objectives
• Authoring detailed interaction and functional specifications to drive the development of user-focused digital experiences
• Conducting market analysis to recommend design solutions that position the company's products distinctively in the market
• Pioneering research and testing to develop alternative, cutting-edge design solutions that elevate the user experience

Requirements

• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) as necessary

Qualifications

• Understand our Operating Principles; make them the guidelines for how you do your job
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Drive results and growth
• Support a culture of inclusion in how you work and lead
• Do what's right for each other, our customers, investors and our communities

Skills

• Customer Experience (CX)
• 3D Computer Aided Design (CAD)
• User Experience (UX)
• Mechanical Engineering
• Industrial Design

Benefits

• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Additionally, Comcast provides best-in-class Benefits to eligible employees.
• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
• That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.