Lead Customer Service
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc as headings; can fold minor metadata into short
or drop it. We need to parse the posting. Content: - Intro paragraph about SpartanNash etc. Could be "About the role" or maybe "About the company". The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can decide appropriate headings based on content.
We have:
- Position Summary: "This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner."
- Here’s What You’ll Do: list of duties (many bullet-like sentences). Should be a - list.
- Here’s What You’ll Need: list of qualifications/requirements: "High school graduate or equivalent (GED) Proficient Computer (email, spreadsheets, etc) Ability to read, write, comprehend, and interpret documents Accounting/Bookkeeping skills Interpret/Analyze Financials Develop/ Manage Budgets Delegate/Direct/Implement Suggestive Selling/Knowledge of Products Detail Oriented"
- Physical Requirements: description.
- As part of our People First culture... benefits package: mention robust and competitive Total Rewards benefits package. No specifics given. So we cannot create Benefits section unless posting actually states them. It says "robust and competitive Total Rewards benefits package." That's vague but still states benefits exist. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits package, albeit not detailed. Should we include Benefits section? It says "robust and competitive Total Rewards benefits package." That's a statement about benefits. Could include a Benefits section with that statement. However we must avoid filler like "commensurate with experience". This is not filler; it's a statement that benefits are offered. So we can include a Benefits section with a
describing that.
- Pay and Schedule: not mentioned. So omit those sections.
- Also we have location: "Location: 1527 Bashor Rd. - Goshen, Indiana 46528". Could be minor metadata; we can put in a short
maybe under an "About the role" or just a paragraph.
- Company: Martin's Super Markets (maybe a subsidiary). Job Area, Job Family, Job Type: Full time. Could be minor metadata.
We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include all the duties, qualifications, physical requirements, benefits statement, location, job type, etc.
We must not include boilerplate like EEO, equal-opportunity, scam-warning, etc. The posting includes: "SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position." This is EEO boilerplate; we should remove it.
Also "As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package." That's not boilerplate; it's a benefits statement.
We need to output only HTML fragment, no /, no markdown fences.
Structure:
Maybe:
About the Role
[intro paragraph about SpartanNash and location? maybe combine]
Responsibilities
- ...
...
Requirements
- ...
...
Physical Requirements
...
Benefits
...
Possibly also include Job Type etc as a short paragraph under About the Role.
We must not repeat job title as heading. The job title is not given explicitly; maybe "Front End Supervisor"? Not in text. So fine.
We need to ensure we preserve all substantive information from the posting.
Let's extract substantive info:
Intro: "As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 1527 Bashor Rd. - Goshen, Indiana 46528"
We can keep that as a paragraph(s). The "Apply now!" is a call to action; maybe we should remove application instructions? The instruction says remove application instructions. "Apply now!" is an application instruction; we should remove it. So we should drop that sentence.
Thus intro paragraph: "As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Location: 1527 Bashor Rd. - Goshen, Indiana 46528"
We could also include Job Type: Full time, Job Area: Retail, Job Family: Retail Stores, Company: Martin's Super Markets. Could be placed in a short paragraph after intro.
Now Position Summary: "This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner."
That's substantive; could be part of Responsibilities or a separate "Position Summary" heading but we only have allowed headings list; we could treat it as part of Responsibilities.
Here’s What You’ll Do list:
- Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
- Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
- Knowledgeable of product locations in the store.
- Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
- Train others to perform all department activities and functions.
- Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Handle spoiled/damaged products per established guidelines.
- Maintain a clean, attractive and well stocked department.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be assigned as needed
We need to preserve all; ensure no duplication.
Here’s What You’ll Need list:
- High school graduate or equivalent (GED)
- Proficient Computer (email, spreadsheets, etc)
- Ability to read, write, comprehend, and interpret documents
- Accounting/Bookkeeping skills
- Interpret/Analyze Financials
- Develop/ Manage Budgets
- Delegate/Direct/Implement
- Suggestive Selling/Knowledge of Products
- Detail Oriented
Physical Requirements:
- May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
- The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.
- While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
- The noise level in the work environment is usually low to moderate.
- Travel requirements vary by assignment.
Benefits statement:
- As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
We should not include EEO etc.
Now produce HTML.
We'll have:
About the Role
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Location: 1527 Bashor Rd. - Goshen, Indiana 46528
Job Type: Full time | Job Area: Retail | Job Family: Retail Stores | Company: Martin's Super Markets
Responsibilities
- Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
- Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
- Knowledgeable of product locations in the store.
- Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
- Train others to perform all department activities and functions.
- Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Handle spoiled/damaged products per established guidelines.
- Maintain a clean, attractive and well stocked department.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be
describing that. - Pay and Schedule: not mentioned. So omit those sections. - Also we have location: "Location: 1527 Bashor Rd. - Goshen, Indiana 46528". Could be minor metadata; we can put in a short
maybe under an "About the role" or just a paragraph. - Company: Martin's Super Markets (maybe a subsidiary). Job Area, Job Family, Job Type: Full time. Could be minor metadata. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include all the duties, qualifications, physical requirements, benefits statement, location, job type, etc. We must not include boilerplate like EEO, equal-opportunity, scam-warning, etc. The posting includes: "SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position." This is EEO boilerplate; we should remove it. Also "As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package." That's not boilerplate; it's a benefits statement. We need to output only HTML fragment, no /, no markdown fences. Structure: Maybe:
About the Role
[intro paragraph about SpartanNash and location? maybe combine]
Responsibilities
- ... ...
Requirements
- ... ...
Physical Requirements
...
Benefits
...
Possibly also include Job Type etc as a short paragraph under About the Role. We must not repeat job title as heading. The job title is not given explicitly; maybe "Front End Supervisor"? Not in text. So fine. We need to ensure we preserve all substantive information from the posting. Let's extract substantive info: Intro: "As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 1527 Bashor Rd. - Goshen, Indiana 46528" We can keep that as a paragraph(s). The "Apply now!" is a call to action; maybe we should remove application instructions? The instruction says remove application instructions. "Apply now!" is an application instruction; we should remove it. So we should drop that sentence. Thus intro paragraph: "As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Location: 1527 Bashor Rd. - Goshen, Indiana 46528" We could also include Job Type: Full time, Job Area: Retail, Job Family: Retail Stores, Company: Martin's Super Markets. Could be placed in a short paragraph after intro. Now Position Summary: "This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner." That's substantive; could be part of Responsibilities or a separate "Position Summary" heading but we only have allowed headings list; we could treat it as part of Responsibilities. Here’s What You’ll Do list: - Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies. - Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items. - Knowledgeable of product locations in the store. - Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program. - Train others to perform all department activities and functions. - Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels. - Handle spoiled/damaged products per established guidelines. - Maintain a clean, attractive and well stocked department. - Follow all PPE and Safety Guidelines - Follow all Food Safety and Cleaning Expectations - Follow Guest Experience Guidelines - May be assigned tasks in other departments based on customer experience need - Additional responsibilities may be assigned as needed We need to preserve all; ensure no duplication. Here’s What You’ll Need list: - High school graduate or equivalent (GED) - Proficient Computer (email, spreadsheets, etc) - Ability to read, write, comprehend, and interpret documents - Accounting/Bookkeeping skills - Interpret/Analyze Financials - Develop/ Manage Budgets - Delegate/Direct/Implement - Suggestive Selling/Knowledge of Products - Detail Oriented Physical Requirements: - May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. - The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. - While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. - The noise level in the work environment is usually low to moderate. - Travel requirements vary by assignment. Benefits statement: - As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package. We should not include EEO etc. Now produce HTML. We'll have:About the Role
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Location: 1527 Bashor Rd. - Goshen, Indiana 46528
Job Type: Full time | Job Area: Retail | Job Family: Retail Stores | Company: Martin's Super Markets
Responsibilities
- Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
- Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
- Knowledgeable of product locations in the store.
- Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
- Train others to perform all department activities and functions.
- Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Handle spoiled/damaged products per established guidelines.
- Maintain a clean, attractive and well stocked department.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be